Windows 7 does not refresh folder views

Anonymous
2009-11-23T12:03:22+00:00

I've got the following problem:

Windows 7 does not refresh automatically the folder view (until I manually refresh by pressing F5) after the following file operations:

  • Create/delete/rename/move files or folders

Windows 7 Professional final release, international English version. No upgrade, clean install.

It seems to me it's a delay in my case: if I wait for approximately 30 secs, the refresh is done automatically. There are shared folders on the volumes.

I've done the followings:

  • deleted IconCache - did not help
  • reset folder views - did not help
  • turned off file sharing and network discovery - did not help
  • made a clean boot - did not help
  • ran sfc - did not found any violations
  • created new user account - did not help
  • updated the BIOS to the latest version - did not help
  • updated the VGA driver to the latest version - did not help
  • turned off file indexing - did not help

- ran Windows 7 in Safe Mode (without Networking): it seems the issue does not occur

I could be satisfied with Windows 7 but this issue is terribly annoying cause I work with a lot of files day by day.

Could anybody help me?

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-12-08T20:05:09+00:00

I've narrowed down more the possible causes of the issue:

If You disable the Client for Microsoft Networks in properties of Local Area Connection - the issue disappear (maybe only in my case).

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Anonymous
2009-10-11T17:10:36+00:00

Hello,

Welcome to Microsoft answers forum for Windows Vista Community!

What happens when you try to boot in safe mode?

To start your computer in safe mode, you can refer the below link: 

http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

I would suggest you to place the computer in a clean boot state and check if the issue resolved:

  1. Log on to the computer by using an account that has administrator rights.
  2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
  4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
  5. Click OK, and then click Restart.
  6. Check if you still have the issue.

Refer the link below for more details:

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/kb/929135

Reset the computer to start as usual After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a.             Click Start , type msconfig.exe in the Start Search box, and then press ENTER.

  1. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  2. On the General tab, click the Normal Startup option, and then click OK.
  3. When you are prompted to restart the computer, click Restart.

e.     If this does not help, try to run a SFC scan. To do a SFC scan follow the steps below:

Use system file checker tool which is also called SFC scan.

System File Checker (SFC) checks that all Vista system files are where they should be as they were by default and not corrupted, changed, or damaged.

  1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and  select Run as Administrator.
  2. Click Continue or supply Administrator credentials if prompted.
  3. In the Command Prompt window type the following, and press Enter:

sfc /scannow

  1. You should see the following on-screen messages:

    Beginning the system scan. This process will take some time.

    Beginning verification phase of system scan.

    Verification % complete.

  1. Once the scan has completed, test to see whether the issue that you are experiencing is resolved or not.

Regards,

Savan – Microsoft Support.

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Anonymous
2010-07-27T19:23:12+00:00

I have had the same problem recently.  Here's what I discovered, FWIW:

  • After reading all of these responses it seemed that, at the core, this is related to the Windows UI shell and how it tries to "reach out" to other systems.  Fixes included disabling the Windows Client, disabling home groups, disabling file shares, etc.
  • I discovered that I have the problem only in certain folders.  For example, if I try to create a folder in my DOCUMENTS folder, the problem occurs, but if I create the folder in a random folder on the C: drive (e.g. C:\MyTest), no problem!
  • I discovered that the folder DOES eventually appear--it just takes 30+ seconds. By pressing F5 I was "rushing" the process.  This also sounds like a network client timeout kind of thing.

I wanted to start with the simplest, lowest-impact solution.  It worked:

  • I opened COMPUTER and removed a "Network Connection" that pointed to a server that is not currently available.

That solved the problem completely.


Dan Holme, Intelliem

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Anonymous
2009-11-25T19:20:04+00:00

Hi Nucleo,

Thanks for posting in Microsoft answers!

The issue you've posted seems to be a known issue.

Please refer the link below for a similar issue and check if that helps you:

http://social.technet.microsoft.com/Forums/en/w7itproui/thread/8afb8b65-900c-4f42-b1df-3c2394417b6e

Also, if you have any concerns or feedback, please visit the link below:

Microsoft Connecthttp://connect.microsoft.com/

Regards,

Gokul - Microsoft Support

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Anonymous
2011-12-08T08:43:15+00:00

Just to update my posting, I applied these fixes on 03/12 and as of today 08/12 the problem has not returned.

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  1. Anonymous
    2011-09-19T02:06:53+00:00

    This problem is now quite old. In reading all the advice and trying quite a few of them, it is clear that some underlying piece of operating system code breaks itself if given enough time. All kinds of actions appear to "re-set" this ill behavior, and so the problem may indeed not manifest itself for a while, but for most of us, it always returns to some degree or another.

    The suggestions that the registry needs to be edited, or that key services need to be turned off, or that voodoo actions (such as opening a folder in the root - then deleting it) need to be taken are ludicrous. Here's why:

    I have a brand new Dell system. The only installed software is the trial McAfee security package and some Dell goodies, such as DataSafe online backup. Literally right out of the box, my system does not reliably refresh the Windows Explorer view after a change is made. A few of the fixes suggested here appeared to work for a short while, then the problem reappeared.

    I purchased the system with Windows 7 Ultimate, 64-bit. However, this operating system is broken to the extent that it can cause data loss. It is inconceivable that testing on a standard configuration such as mine did not reveal such a devastating bug. It is equally inconceivable that it has yet to be addressed by Microsoft.

    I am a career Systems Programmer. I understand the complexities of integration and regression testing. I understand the difficulty of nailing the root cause of a bug that disappears and then reappears (apparently randomly). However, I don't get paid the amount that I get paid just to solve the easy ones, and neither do the programmers at Microsoft.

    Microsoft is understandably not very transparent about where they are spending their development budget, but it's clear that Win 8 is getting a lot of attention right now, in spite of deadly problems such as this one remaining outstanding.

    My main functionality with this box was to be file manipulation, on the order of thousands of files a day. I really, really need to be able to see what is actually in each folder and sub-folder. And, when Windows Explorer no longer has a file in focus, it needs to release that file so that other processes can manipulate it. Sadly, neither of these basic requirements are currently being met.

    Some simple questions: Is this bug on Microsoft's radar? If it is, a MS rep needs to post this fact here so that their customers know that someone, somewhere, is actually going to do something about this, some day, and they can stop floundering around in the dark. If it isn't, how to we go about registering a complaint about an expensive software package that simply doesn't work as advertised?

    Respectfully Submitted,

    Don

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