Windows 7 does not refresh folder views

Anonymous
2009-11-23T12:03:22+00:00

I've got the following problem:

Windows 7 does not refresh automatically the folder view (until I manually refresh by pressing F5) after the following file operations:

  • Create/delete/rename/move files or folders

Windows 7 Professional final release, international English version. No upgrade, clean install.

It seems to me it's a delay in my case: if I wait for approximately 30 secs, the refresh is done automatically. There are shared folders on the volumes.

I've done the followings:

  • deleted IconCache - did not help
  • reset folder views - did not help
  • turned off file sharing and network discovery - did not help
  • made a clean boot - did not help
  • ran sfc - did not found any violations
  • created new user account - did not help
  • updated the BIOS to the latest version - did not help
  • updated the VGA driver to the latest version - did not help
  • turned off file indexing - did not help

- ran Windows 7 in Safe Mode (without Networking): it seems the issue does not occur

I could be satisfied with Windows 7 but this issue is terribly annoying cause I work with a lot of files day by day.

Could anybody help me?

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2009-12-08T20:05:09+00:00

I've narrowed down more the possible causes of the issue:

If You disable the Client for Microsoft Networks in properties of Local Area Connection - the issue disappear (maybe only in my case).

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2009-10-11T17:10:36+00:00

Hello,

Welcome to Microsoft answers forum for Windows Vista Community!

What happens when you try to boot in safe mode?

To start your computer in safe mode, you can refer the below link: 

http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

I would suggest you to place the computer in a clean boot state and check if the issue resolved:

  1. Log on to the computer by using an account that has administrator rights.
  2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
  4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
  5. Click OK, and then click Restart.
  6. Check if you still have the issue.

Refer the link below for more details:

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/kb/929135

Reset the computer to start as usual After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a.             Click Start , type msconfig.exe in the Start Search box, and then press ENTER.

  1. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  2. On the General tab, click the Normal Startup option, and then click OK.
  3. When you are prompted to restart the computer, click Restart.

e.     If this does not help, try to run a SFC scan. To do a SFC scan follow the steps below:

Use system file checker tool which is also called SFC scan.

System File Checker (SFC) checks that all Vista system files are where they should be as they were by default and not corrupted, changed, or damaged.

  1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and  select Run as Administrator.
  2. Click Continue or supply Administrator credentials if prompted.
  3. In the Command Prompt window type the following, and press Enter:

sfc /scannow

  1. You should see the following on-screen messages:

    Beginning the system scan. This process will take some time.

    Beginning verification phase of system scan.

    Verification % complete.

  1. Once the scan has completed, test to see whether the issue that you are experiencing is resolved or not.

Regards,

Savan – Microsoft Support.

Was this answer helpful?

30+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2010-07-27T19:23:12+00:00

I have had the same problem recently.  Here's what I discovered, FWIW:

  • After reading all of these responses it seemed that, at the core, this is related to the Windows UI shell and how it tries to "reach out" to other systems.  Fixes included disabling the Windows Client, disabling home groups, disabling file shares, etc.
  • I discovered that I have the problem only in certain folders.  For example, if I try to create a folder in my DOCUMENTS folder, the problem occurs, but if I create the folder in a random folder on the C: drive (e.g. C:\MyTest), no problem!
  • I discovered that the folder DOES eventually appear--it just takes 30+ seconds. By pressing F5 I was "rushing" the process.  This also sounds like a network client timeout kind of thing.

I wanted to start with the simplest, lowest-impact solution.  It worked:

  • I opened COMPUTER and removed a "Network Connection" that pointed to a server that is not currently available.

That solved the problem completely.

Dan Holme, Intelliem

Was this answer helpful?

30+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2009-11-25T19:20:04+00:00

Hi Nucleo,

Thanks for posting in Microsoft answers!

The issue you've posted seems to be a known issue.

Please refer the link below for a similar issue and check if that helps you:

http://social.technet.microsoft.com/Forums/en/w7itproui/thread/8afb8b65-900c-4f42-b1df-3c2394417b6e

Also, if you have any concerns or feedback, please visit the link below:

Microsoft Connecthttp://connect.microsoft.com/

Regards,

Gokul - Microsoft Support

Was this answer helpful?

8 people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2011-12-08T08:43:15+00:00

Just to update my posting, I applied these fixes on 03/12 and as of today 08/12 the problem has not returned.

Was this answer helpful?

0 comments

536 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-06-20T17:19:53+00:00

    I had the same problem (when I deleted a file from Desktop, the icon, link or otherwise remained there until a manual refresh with F5 was issued), but I think this solved my problem...

    Create this key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Update

    and add a DWORD value (32-bit DWORD if you have a 64bit win)

    UpdateMode

    and leave its value to 0

    this supposedly enables Fast refresh for folders... Im pretty shure that my problem started after I opened one possibly infected website wich probably changed some obscure setting about folder refresh or desktop refresh... but who knows, I tried hard to find an solution...

    restart the system, and hope for the best :)

     

     

    I created a registry key based on the answer quoted above, and applied it to my system. After a reboot, it seems to work so far. I will see about reporting back within a few weeks of usage.

    I do however believe that it's third party software causing this problem. Your Anti-Virus software is probably the first one to put the effects of this on your workstations.

    I use NOD32 version 4.0.474.0, with signature database version 5212. I put two exceptions in my antivirus' exceptions list for the real time file protection: "C:\Users%PROFILENAME%\Desktop\.*" and "D:%DATAFOLDER%\.*, but you can probably just do "c:\Users%PROFILENAME%\*.* where "%PROFILENAME% isn't an actual system variable but can be created, and it just represents the name of the root of your profile folder.

    If you have any other type of antivirus software, i would disable it first, reboot if necessary, then see if that doesn't solve your problem. If not, keep it disabled and add the registry entry stated in the quote above. If that doesn't work, then the problem lies elsewhere.

    TO MICROSOFT:

    It would be appreciated if someone could attempt to reproduce this problem. If you would like my exact hardware/software specs to reproduce it then that's OK. I don't believe you will need such a thing because it's happening across all platforms of this Operation System version. I'm extremely sure that it's something that the explorer shell isn't returning back to an anti-virus program properly, or vice versa (from a programming perspective).

    Let us know what you have, or if there is a KB-article that we can utilize. I am also thinking about rolling Windows 7 out on my corporation's network but problems like this will keep us from migrating off of Windows XP Professional SP3. Thanks!

    • A Network Administrator of a large company

    Was this answer helpful?

    0 comments