Windows 7 does not refresh folder views

Anonymous
2009-11-23T12:03:22+00:00

I've got the following problem:

Windows 7 does not refresh automatically the folder view (until I manually refresh by pressing F5) after the following file operations:

  • Create/delete/rename/move files or folders

Windows 7 Professional final release, international English version. No upgrade, clean install.

It seems to me it's a delay in my case: if I wait for approximately 30 secs, the refresh is done automatically. There are shared folders on the volumes.

I've done the followings:

  • deleted IconCache - did not help
  • reset folder views - did not help
  • turned off file sharing and network discovery - did not help
  • made a clean boot - did not help
  • ran sfc - did not found any violations
  • created new user account - did not help
  • updated the BIOS to the latest version - did not help
  • updated the VGA driver to the latest version - did not help
  • turned off file indexing - did not help

- ran Windows 7 in Safe Mode (without Networking): it seems the issue does not occur

I could be satisfied with Windows 7 but this issue is terribly annoying cause I work with a lot of files day by day.

Could anybody help me?

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-12-08T20:05:09+00:00

I've narrowed down more the possible causes of the issue:

If You disable the Client for Microsoft Networks in properties of Local Area Connection - the issue disappear (maybe only in my case).

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Anonymous
2009-10-11T17:10:36+00:00

Hello,

Welcome to Microsoft answers forum for Windows Vista Community!

What happens when you try to boot in safe mode?

To start your computer in safe mode, you can refer the below link: 

http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

I would suggest you to place the computer in a clean boot state and check if the issue resolved:

  1. Log on to the computer by using an account that has administrator rights.
  2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
  4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
  5. Click OK, and then click Restart.
  6. Check if you still have the issue.

Refer the link below for more details:

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/kb/929135

Reset the computer to start as usual After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a.             Click Start , type msconfig.exe in the Start Search box, and then press ENTER.

  1. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  2. On the General tab, click the Normal Startup option, and then click OK.
  3. When you are prompted to restart the computer, click Restart.

e.     If this does not help, try to run a SFC scan. To do a SFC scan follow the steps below:

Use system file checker tool which is also called SFC scan.

System File Checker (SFC) checks that all Vista system files are where they should be as they were by default and not corrupted, changed, or damaged.

  1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and  select Run as Administrator.
  2. Click Continue or supply Administrator credentials if prompted.
  3. In the Command Prompt window type the following, and press Enter:

sfc /scannow

  1. You should see the following on-screen messages:

    Beginning the system scan. This process will take some time.

    Beginning verification phase of system scan.

    Verification % complete.

  1. Once the scan has completed, test to see whether the issue that you are experiencing is resolved or not.

Regards,

Savan – Microsoft Support.

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Anonymous
2010-07-27T19:23:12+00:00

I have had the same problem recently.  Here's what I discovered, FWIW:

  • After reading all of these responses it seemed that, at the core, this is related to the Windows UI shell and how it tries to "reach out" to other systems.  Fixes included disabling the Windows Client, disabling home groups, disabling file shares, etc.
  • I discovered that I have the problem only in certain folders.  For example, if I try to create a folder in my DOCUMENTS folder, the problem occurs, but if I create the folder in a random folder on the C: drive (e.g. C:\MyTest), no problem!
  • I discovered that the folder DOES eventually appear--it just takes 30+ seconds. By pressing F5 I was "rushing" the process.  This also sounds like a network client timeout kind of thing.

I wanted to start with the simplest, lowest-impact solution.  It worked:

  • I opened COMPUTER and removed a "Network Connection" that pointed to a server that is not currently available.

That solved the problem completely.


Dan Holme, Intelliem

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Anonymous
2009-11-25T19:20:04+00:00

Hi Nucleo,

Thanks for posting in Microsoft answers!

The issue you've posted seems to be a known issue.

Please refer the link below for a similar issue and check if that helps you:

http://social.technet.microsoft.com/Forums/en/w7itproui/thread/8afb8b65-900c-4f42-b1df-3c2394417b6e

Also, if you have any concerns or feedback, please visit the link below:

Microsoft Connecthttp://connect.microsoft.com/

Regards,

Gokul - Microsoft Support

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Anonymous
2011-12-08T08:43:15+00:00

Just to update my posting, I applied these fixes on 03/12 and as of today 08/12 the problem has not returned.

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  1. Anonymous
    2010-06-08T08:42:43+00:00

    Okay, New system, iBuyPower, just installed Windows 7 (64 bit). Ran great for about 8 days. Then I got hit with this same problem. Would take about 30 seconds for folders to refresh. I removed old programs, disabled then removed antivirus (after doing full sweep with Kaspersky then later with clean MSE) nothing worked. Pulled the wireless network card, bingo, problem solved. Switched to Ethernet to go online and get a new driver, and problem hit again. Swapped out drivers, 3 different cards - long story short, if I disable the adapters, everything runs perfect, otherwise 30 second refresh. Reading these posts I did notice I had mapped network locations on my desktop and on "Computer". I pulled those. It's been only a few hours, but the problem appears to have vanished. Seems every network location MUST be valid or this happens. I had installed KB980408 BEFORE the problem happened (as part of my updates as soon as I installed the system). This problem has been KILLING my experience, 2 days looking for solution. Thank god for this thread. I highly recommend removing ANY SHORTCUTS to any network locations, as well as mapped networked drives.... Just tested again, still working... B

    This post is a good example of the gravity this issue represents.  Most of us technical folk are used to finding workarounds for weird OS behavior and will re-install an OS multiple times, swap NICS, try driver version regression, any other examples of the dozens of random things people have noted have changed this behavior.  That, in itself indicates the complexity of whatever underlying issue causes it.  I don't envy the QC people digging out the root cause of this one.  Nonetheless they absolutely must do so.

    My wife is an end user, so are the kids.  They, like the 2000+ users I support at my fortune 500 workplace are utterly at a loss to understand the symptom, let alone catch on to the 'fix' of mashing F5 whenever things 'get weird' as some kind of solution.  What they DO report is that this 'new 7 thing' doesn't work.  Somewhere between 20% and 60% of my users are reporting this problem.  That huge margin of error is partly due to the 'fix' getting around and people walking by other peoples keyboards and pressing F5.

    In corporate america we rely on things like Network Cards, Shared Folders, Mapped Network Drives, Shortcuts to those drives, etc... We can't turn them off.  This hurts the reputation of the OS far more than any other thing we support and it saddens me greatly that I am about to be forced to give up all the advancements Windows 7 has brought my workflow and policy administration because my users are begging for XP back.

    Why?  So they can get some work done.  Before I rolled out 7 these folks didn't even know there were function keys on the keyboard, let alone what F5 did.

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