Devices and Printers Dialog Box Empty

Anonymous
2009-10-30T22:04:54+00:00

When I open my "Devices and Printers" dialog box, it is empty; nothing shows up and the item listing says "0 items". 

The devices and printers showed up in the Devices and Printers dialog box earlier, but now are gone from the dialog box.  However, they are still in the system as everything seems to work.  The problem comes with trying to set the preferences for any of the devices or printers since they can't be seen or accessed. 

Anyone got any ideas of how to get the devices and printers to show up again?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-03-07T06:22:04+00:00

Devices and printers will show one device when you have configured multiple printers for the same device.   There is a fly out menu to get to all the other printers on the device.    Use the spooler teams UI, printmanagement.msc to view all local printers on Pro and Ultimate.

The old printers folder can be launched if you are running Home versions.

Open a command prompt and paste this in.

start shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0::{2227A280-3AEA-1069-A2DE-08002B30309D}

Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous
2009-11-27T18:23:06+00:00

I am having the same problem. I did a clean install from Vista and the computer has worked fine for weeks.  Today, my devices and printer window is empty. I can still print from some applications, but Windows Live Mail gives me an error when I select print:

'an error has occurred in the script on this page'

line:291

char: 1

error: interface not registered

Code: 0

URL: res://ieframe.dll/preview.js

Do you want to continue running scripts on this page - Yes or No?

Barry

By the way, no new hardware has been installed recently.

I found another post that solved my problem.  I was about to give up and re-install Windows 7, but tried this and it worked.

Go to: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

for the CMD file and explanation.

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  1. Anonymous
    2010-02-18T14:36:48+00:00

    enrico1970:

    Uninstall T610 printer

    Install everything you want (Anti-Virus, Adobe... )

    If necessary, reinstall T610 else, try some days WITHOUT T610 and post results then.

    Cheers.

    PM

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  2. Anonymous
    2010-02-18T14:31:48+00:00

    I thought I was at the end of all my suffering, but just as I installed AVG free edition 9.0 D&P becomes empty. Made 5 o6 reboot but nothing.

    Remove avg free and the folder was Ok. In my case it seems not a problem of Hp driver. However it seems we're far from understanding the real

    solution. I've tried another antivirus, the folder is empty. I remove it and it works! Should I keep my pc without an antivirus?

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  3. Anonymous
    2010-02-18T11:26:29+00:00

    that's my latest news. The D&P folder seems to be ok. Generally after an installation it is necessary a reboot but after this it works. I've tried to print a dwg file on the plotter and all is ok. Only one thing doesn't works, I'm not able to correctly install Adobe professional. When the setup reach the end , in the phase of the virtual printer installation, the set up crashes and it isn't able to install the adobe pdf printer. Now everything seems to be ok, I ve installed even Comodo antivirus

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