photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

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  1. Anonymous
    2012-05-23T17:46:29+00:00

    I had to format my pc yesterday and i can not access my pics on after format i lost all of my data i had recovered my data using data recovery wizard ,i recovered all the data perfectly but m not able to access images and videos from one of drive please help me how i will access my pics & videos and when i open photo in window viewer giving error even photo viewer does not support the format and you don't have latest version of window viewer

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  2. Anonymous
    2012-05-26T03:00:36+00:00

    I had the same problem with this message "windows photo viewer can't open this picture because you don't have the correct permissions"

    I tried opening with paint, microsoft Picture manager, photo gallery and none of them would open it but gave the same message. I am signed in as administrator so what's the reason for this?

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  3. Anonymous
    2012-05-27T21:13:13+00:00

    Hello sbodea43,

    Have you attempted the troubleshooting steps that I posted above?

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  4. Anonymous
    2012-06-21T22:54:55+00:00

    Hi Rob, I have and none of it works..

    You do not have permission to access the file location.

    And i have no idea why. i can open every other file on my external hard drive but not this one.

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