photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

Was this answer helpful?

90+ people found this answer helpful.
0 comments

58 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-06-01T13:46:57+00:00

    I have tried all of these and the pictures still does not open. I still receive the same message.

    For Gallery I get this: Photo Gallery can't open this picture because you don't have permission to access file location.

    If I try open with Paint I get Acess to F:\My Pictures\Family\100_2373.jpg was denied.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-04-14T09:33:09+00:00

    Hello rick_1965,

    Thank you for visiting the Microsoft Answers Community.

    I am trying to get some information to help me research this issue better. In your last post, you mention that you transferred your files, but the showed up as empty folders. Did you try to transfer a actual file or the folder of files? How did you transfer? It did not give you permission errors?

    Try transferring just one file to determine if it works.

    Maybe the 2nd HDD is remembering your other username and password, try creating another user account with your old username and password.

    Chris.H

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    I have the same problem I hv more zan thousand photos and can't open it, I tried all the above but not working.pls help

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-04-14T09:32:07+00:00

    Hi rick_1965,

    Thanks for using the Answers Forum.

    Was this hard drive setup under Windows XP?

    If you've taken ownership of the folder you should also check to make sure you have permission to access the folder.

    You can change the permissions by right clicking on the folder and clicking Properties then click the security tab. Click the Edit button, then highlight your username by clicking on it, then put a check in Full Control a little further down. Click OK, then Click OK again.

    Give that a try and let us know how it works out.

    Chris

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    I have the same problem I hv more zan thousand photos and can't open it, I tried all the menthion but not working.pls help

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-04-14T09:30:37+00:00

    I have the same problem I hv more zan thousand photos and can't open it, I tried all the above but not working.pls help

    Was this answer helpful?

    0 comments