photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

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  1. Anonymous
    2015-06-24T10:32:55+00:00

    I'm not sure but it may be cause, in my case, because I have Windows 7 and Windows 8.1 on  my computer with the same user name account on both

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  2. Anonymous
    2015-06-01T16:43:06+00:00

    I too have this issue. I just had my PC upgraded to Windows 7 and Office 2010, 360, reinstalled all my files from my external hard drive.

    I have three user accounts, two with Administrative and one without. Only one administrative account can access the "Public" pictures.

    I can go into a single picture and change the properties, security and permissions to access that specific photo and this works for all accounts. However I can not do this on a folder or the "Public" photo folder.

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  3. Anonymous
    2015-02-15T21:05:57+00:00

    I can not access my picture and open please help me

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  4. Anonymous
    2015-02-12T18:33:01+00:00

    Same for me. Nothing work !

    I don't think it is a security problem.

    I can open photo with paint but no with photo viewer !!!

    More this is with all photos ! External card or disk is the same !

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