photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

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  1. Anonymous
    2009-04-20T11:32:23+00:00

    Hiya Debbie thanks for getting back to me ..I already did that i can access everything else on the drive just my pics ..i have allowed all users Full controll of the drive and the pictures folder..ive done this time and time again if this was Xp i would have no problem  

    RJ

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  2. Anonymous
    2009-04-20T05:34:07+00:00

    Hi rick_1965,

    Thanks for posting to answers.microsoft.com

    Since a reinstall of the OS occurred, it may be that the secondary hard drive needs to have sharing permissions added to the new install of os.

    1.  Click Windows Key and E / Click on the Secondary drive / Right click on a folder and select Share - add or verify that your user account is listed and as owner if not set your user account up as owner with full control.

    Let us know if this resolves the issue or if further assistance is needed.

    ![](http://i2.social.microsoft.com/Image.avatr?size=Small&user=Debbie - Support Engineer&id=73706634-59cf-4a16-852c-d23fb0befce9)[Debbie

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    Hi rick_1965,

    Thanks for posting to answers.microsoft.com

    Since a reinstall of the OS occurred, it may be that the secondary hard drive needs to have sharing permissions or ownership restored to the folders.

    If you  are simple not able to access your files then take the following steps to Take Ownership of a file or folder:

    1.       Right-click the file or folder for which you want to set permissions, click Properties, and then click the Security tab.

    2.       Click Advanced to open the Advanced Security Settings for <Object> dialog box.

    3.       Click Owner tab, click Edit. If you are prompted for an administrator password or confirmation, type your password or click Continue.

    4.       In the new Advanced Security Settings for <Object> box, in the Change owner to: field, select your User name, and Check the Replace owner on subcontainers and objects. Click OK, repeat for remaining boxes. (If your User name is not listed click the Other users or groups button to add your account).

    5.       Open the file or folder you wish to access.

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    Please let us know if this assists you or if further information is needed.

    Debbie

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forumand let us know what you think.

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