photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

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  1. Anonymous
    2009-11-03T23:26:55+00:00

    I recently used windows restore and used recovery manager to import photos etc back onto the new system. Initially I could use the photos until I created a new profile for my son. Now I am receiving the "don't have permission". Using the above solution I found that most of the photos have a unknown user name like S-1-5-21-29....... in the group or user names box in the permissions tab, the user icon has a question mark next to it. If i delete that and add my user name it allows me to view the file. Given that I have some hundreds of these photos I can now access them but it will take me hours to do each individually. Is there a faster way to change this.

    In the user accounts i do not have a profile for this unknown account and because of the length windows will not allow me to create a profile with this name.

    Any suggestions ?

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  2. Anonymous
    2009-04-22T21:08:37+00:00

    Chris ive been using vista from day you .the hard drive was set up with VISTA..im begining to bang my hsaead on the wall I HAVE TRIED ALL THE ABOVE prior to my format i made sure that the files were set to share ..Sorry but im close to smashing the machine up ..ive transfred the file to my lAPTOP AS WELL AND THEY SHOW UP BLANK as empty folders sorry for caps im using a ;laptop and i keep hitting the cap key i have access and full control i am logged as a admin all the above i have tried my next step was to post on here 

    i cant afford to ring micosoft helpline im about ready for giving up ..becase your telling me to do what ive already said i have done ...all i want is to know is there software wat will fix this ..ive spent £200s on registry software and all sorts of other ncrap thats not sorted thye issue ..it dont add up ...

    RJ

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  3. Anonymous
    2009-04-22T08:07:16+00:00

    Hi rick_1965,

    Thanks for using the Answers Forum.

    Was this hard drive setup under Windows XP?

    If you've taken ownership of the folder you should also check to make sure you have permission to access the folder.

    You can change the permissions by right clicking on the folder and clicking Properties then click the security tab. Click the Edit button, then highlight your username by clicking on it, then put a check in Full Control a little further down. Click OK, then Click OK again.

    Give that a try and let us know how it works out.

    Chris

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  4. Anonymous
    2009-04-20T11:33:10+00:00

    ps ive even tried it for that perticular folder withing the Drive

    RJ

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