photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

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  1. Anonymous
    2012-03-18T09:34:40+00:00

    Hi dlea,

    Go back a few replies and find the answers from Joe and Ski,both ANGELS WHO SHOULD BE HIRED BY MICROSOFT BECAUSE THEY ARE ABOUT CUSTOMER SERVICE AND SOLUTION ORIENTED UNLIKE SOME OF YOUR ENGINEERS......wow, that felt good.

    Thanks for the help joe and ski!!!!

    kaydi63

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  2. Anonymous
    2012-02-05T00:49:03+00:00

    Hi Debbie...I know this was a while back when you responded..but your response got me started...however, it's set up so I have to do each folder...photo.  I just went from Picasa to Microsoft Windows Viewer, and now it's saying it won't let me in to the other folders because I don't have administrative rights, or something like that.  Is there a way to do the whole thing and not every picture?  That's a lot of pictures:-0

    Also, I'm trying to figure out how to have a thumbnail view of the photo so I don't have to open it before I know what it is...they're all in MWV...can you help me change that also?

    Thanks,

    dlea

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  3. Anonymous
    2012-01-24T23:01:11+00:00

    this helped alot and after also using what Ski1382 had wrote, i was home free.  thank you so much for your insight.

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