photo gallery can't open this picture because you don't have permission to asscess file location

Anonymous
2009-04-19T20:08:54+00:00

i had to format my pc yesterday and i can not access my pics on my 2ndry hardrive can anyone help this is the message i get when i try to view them

photo gallery can't open this picture because you don't have permission to asscess file location

RJ

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-01-09T16:50:15+00:00

I recently started have the SAME problem. Windows Photo Viewer had been working swimmingly over the last few months on the same exact images without any problems.

I suspect Microsoft updated some code somewhere that got pushed out as an update -- that's now causing the problem.

As a diagnostic, I tried right-click "Open with..." and chose Paint. The same file opened without any problems.

Thumbnails are all being generated for ALL images without problem.

Yet Windows Photo Viewer cannot view ANY of my image files. Paint has no problems.

Similarly, right-click "Open with..." and chosing Microsoft Office 2010. Image loads with no problems.

If the original poster has the same success using other programs -- then the problem is with Windows Photo Viewer -- Microsoft's not having it recognize the code permissions or something.

This is on Windows 7 Professional 64-bit. Most recent updates from Microsoft applied.

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  1. Anonymous
    2012-01-24T23:01:11+00:00

    this helped alot and after also using what Ski1382 had wrote, i was home free.  thank you so much for your insight.

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  3. Anonymous
    2012-01-09T06:40:53+00:00

    Thank you thank you thank you!!!! I have been pulling my hair out trying to get my 30,000+ pictures and videos since my other laptop was broken. i moved my hard drive to my dinosaur desktop with XP and everything went crazy. I was minutes away from throwing the drive across the room!

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  4. Anonymous
    2011-07-17T09:31:54+00:00

    Problem only halfway solved for me...

    I believe I had the exact same problem as RJ regarding certain files not opening.  I recently installed a new hard drive (and installed win7 on it) to eventually replace my old hard drive.  I've been slowly transferring my files from my old drive (also has win7) over to my new drive (both drives currently in the same computer).  Today I found that JPEG files in certain folders wouldn't transfer, and wouldn't even open.  (What's more, I couldn't even move the file into another folder in the same drive.)  I use Teramove to transfer and it wouldn't do it, with the status message "Open Error: Access is denied."  When I tried to open the file, Windows Photo Viewer would display the message: "Windows Photo Viewer can't open this picture because you don't have the correct permissions to access the file location."  After much googling and trying different things, I was only able to finally get full access and control over the files by doing these steps.

    • right click on each JPEG file
    • click on 'properties'
    • click the security tab
    • click 'advanced'
    • click 'change permissions'
    • check the box 'include inheritable permissions from this object's parent'

    The problem was for some reason these files weren't set to inherit the permissions from their parent folders.  So far the only JPEGs that were problematic for me were the sample JPEGs in the 'pictures' folder (not that I want those anyway) and a small group of JPEGs I downloaded into another random project folder.  Thank God the hundreds of personal photos in my main pictures folder were okay.  I'm fortunate it's only a handful of problematic JPEGs, which I can take the time to fix individually with the above steps.   But as I'm still in the process of transferring my files, I may run into a larger group of files.

    What I would like to know is:

    1.  Why were these particular groups of JPEGs not set to inherit permissions from their parent folders?
    2.  Is there a way to change this for all the problematic files in one fell swoop?
    3.  Is there a way to prevent this in the future?
    • Joe

    Windows 7 Ultimate 64-bit (both drives)

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