Windows Explorer expands folders inappropriately, jumping the folder you expand to the bottom of the navigation pane

Hundreds, every day. What's your point?

Thanks Zaphod_B, but you have perhaps made the point for me.  The tone of answer shows that users in general are essentially despondent with Microsoft for their blatant attitude of ignoring at least a portion of their users.

The reason why I made the comment about ergonomics is that there was a time when Microsoft “was” working with users.  In the 80’s and 90’s (and with computers I go back even farther)  there were user groups that were visited by Microsoft Engineers (even in Canada) to tell us about upcoming products, and also to collect feedback from users.  When we did get a visit it was like Christmas (with apologies to other religions).  We would mill around the speaker, with questions and get gifts like “actual working answers”.

Most importantly, we did see that our feedback was not ignored, but was used in new products.  If not in initial roll-outs, a subsequent service pack often had the features that were asked from the users.

The main case, to make a point, was the single-click on the folder in the folder pane of the XP Windows Explorer.  The first roll-out of XP did not have this feature.  But through feedback from user groups, Microsoft did publish a change.  That change came out even before the first XP Service Pack. 

There was a small fix published that became part of XP SP1.  It was published as a file that was simply placed in the famous microsoft.com/files folder.  The word was then spread that the fix was available.  The news had to be spread by various means, like email (which was not as wide-spread as now), or via bulletin boards that users had to log-in via slow speed modems, etc., and probably more often by word of mouth through user groups.

Sounds slow and complicated, but we were happier users.  And we were happy with Microsoft.  I don’t hear that anymore.  And I don’t feel that way anymore either.  By the mid 2010’s the business model of Microsoft had changed and access methods for feedback were, and are now, no longer easy and lack the feeling of being appreciated.  A canned automated reply to a posted feedback, like "your feedback is appreciated", simple does not have the feeling of actually being heard.  As "logged" yes, as having been "heard" no.

But let’s face it, a lot of us still use Microsoft product, because as package it is still good.  I would never say best, first because that invites flame wars, and second because there definitely are products coming that will present very good competition.  That’s what is needed to make Microsoft listen again to its users.  And by that I mean to all their users, not only users of their new fandangled products.  There are, no doubt, many product groups with Microsoft.  Why not make each group responsible for their own product supports, as opposed to lumping them all into a single support contact that only provides canned answers.

Will this happen?  I have no hope.  There are too many legal specialists employed that have made Microsoft paranoid about admitting a mistake.  That would first be needed in the case of the main topic under discussion, the jumping of folders in Windows 7 Explorer.  It is a mistake.  Even if it is “by design,” then the design is a mistake.  It’s that simple.  But without an admittance of this fact, we will never see a fix.

In closing I kindly ask other respondents to please not start a flame war.  Any of the above statements were not intended to upgrade Microsoft, or even more importantly to downgrade any other product.

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And how many mouse clicks would just the single click on the folder save?  Where are the ergonomic specialists now.

Hundreds, every day. What's your point?

I did my nag farther up, regarding Windows 7 Explorer, so I won't repeat it.

But I do want to clarify that 2 computers around my circle of friends, a desktop and laptop, run Windows 8.1 and the Windows Explorers work properly, meaning the folder does not jump to the bottom when double-clicked. 

Sometimes the double-clicked folder jumps up, but only if the opened list is too long to display, then the double-clicked folder jumps higher to allow all sub-folders to be displayed, but the double-clicked folder goes only, and only when needed, to the top of the page.

Sorry, but this is expected and correct behavior (in Windows 8.1).

Too bad one has to double-click.  Back in the late 90's we had signed up, because our user group was invited (that was in Canada), to run Beta tests on XP.  We asked for a single-click to open the folder and we got it.  That was the good old days when Microsoft DID listen to the users.  Yes, there was such a time.  Ah, the good old days.

And before I leave, the single-click was only for the folder in the folder panel, not for single click to open everything, which is the only available configuration now.  And how many mouse clicks would just the single click on the folder save?  Where are the ergonomic specialists now.

I still sell Windows 7 PC's, also so do lots of smaller companies in this area in Canada anyways.  I'll sell Win 7 till there is no copies left then tell customers.. "I'm sorry, but all I can get is Windows 8.1.  I'll put classic shell on that also so you can actually use it too.  I'll change all the associations so you never have to see the Metro screen."

I do show them the Metro screen and how to get out of it if they ever find themselves in it.  Only 2 people actually liked the Metro screen out of thousands (laptops... can't get Win 7, stuck with Win 8.1).

As for putting a button in any of their products actually do anything?

"Working as intended." = We aren't going to fix it because we don't give a **** about quality.  Sorry that the item you clicked on drops almost off the bottom of the screen.  That's a FEATURE!  We love it that you have to keep scrolling down to find what you clicked on.  And we LOVE the idea that when you double click on a folder you end up on another folder (the one that scrolled into place when the list slid down).  Who cares if it takes WAY longer to do the same tasks.  Don't you all love to play wheres waldo?  I mean... wheres the folder I clicked on?

Look, I get it... some bugs don't NEED to be fixed.  But this is a GLARING bug.  The MAIN program that you use to manipulate your files, navigate through your files, etc... is BROKEN!

Saying it's working as intended is a slap in the face.  My FIRST question to Bill Gates would be... "How did this bug not go unnoticed and why isn't it fixed ASAP?  Then I would say... does anyone even USE windows at MS Headquarters?  Didn't some other people say... HEY....  this is annoying?  Didn't Bill himself see this and tap the Explorer Team on the shoulder and say ..." Have you SEEN this?  Wow.... guys... you need to fix this as soon as possible!"

Nope.

The only conclusion I come to when I see glaring bugs like this... is... they don't care.  Or leave this thorn in our sides so they can fix it for Win 10 and say... "Oh look at our sales!!!!"...