Force Feedback Wheel problems

Anonymous
2009-12-20T01:35:23+00:00

I have a Thrustmaster force feedback wheel that functioned perfectly under Vista service pack one. Since applying service pack 2 the machine will not boot, even in safe mode. Remove the wheel from the usb port, machine boots fine. Replug wheel , instant blue screen. Any ideas. All drivers are compatible according to Thrustmaster and Microsoft websites,

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-12-20T20:22:50+00:00

Hi macdonald_ron,

Welcome to Microsoft answers!

I would suggest you to try the following steps:

**Step 1:**run the fixit provided in the link below.

http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

 If the issue still persists,

**Step 2:**The drivers might have gone corrupt so, Uninstall and reinstall the drivers.

You must be logged on as an administrator to perform these steps.

1.         Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.   If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

2.         In Device Manager, locate the device (mouse and the printer), and then double-click the device name.

3.         Click the Driver tab, and then click uninstall Driver and follow the instructions.

Check the link to manually re-install the drivers

Update a driver for hardware that isn't working properly via windows update

http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly

Or install the latest drivers from the manufacturer’s website

http://ts.thrustmaster.com/eng/

Step 3: Connect the device to a different USB port and test.


If the issue persists,

**Step 4:**Reinstall USB controllers.

****First, please disconnect all USB devices and then perform the following steps:

1.    Click "Start", type in Device Manager the Search bar and press "Enter". Click Continue if necessary.

2.    In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK".

3.    Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".


Then, restart your computer and windows vista would reinstall all USB controllers automatically.


**Step 5:**Update the motherboard driver to the latest version.

**Note:**Please check with the motherboard manufacturer before installing the driver.

If the issue persists, contact the device manufacturer for more information:

http://ts.thrustmaster.com/eng/index.php

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer


Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2011-11-04T23:32:16+00:00

    how do you unistall sp1 .. or confirm i have it installed ?

    nvm i can't uninstall

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  2. Anonymous
    2011-11-04T23:27:45+00:00

    i have windows 7.

    tried your steps a thousand times ... keep getting blue screen

    what can or cant i do to resolve this

    help!!

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  3. Anonymous
    2011-09-20T11:49:36+00:00

    Sept 2011 now & still no driver suitable for Win7 SP1!? Come on Microsoft? I have only just purchased a Win 7 PC & was excited to see it recognised the wheel correctly. Less excited when I got a RED screen of death!!!!

    Please help.

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  4. Anonymous
    2011-08-29T02:13:07+00:00

    The answer for the Windows 7 SP1 issues for the Guillemot FFB Wheel are to uninstall SP1, which is what I'm going to do in a moment.

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