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I have tried clean boot,new user profile,virus scan.checked sound card settings,got the drivers updated from toshiba for sound card and the touch pad on the laptop. I have also tried connecting an optical mouse which didnt helped.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
hi, I just had the same problem, my computer either moved the volume automaticaly all the way up or down, but never let me do the adjustments.
My computer does have a realtek audio card but that wasn't the problem. The solution for me was to uninstall the keyboard and restart the computer. The keyboard was installed automaticaly on reboot and it all worked perfectly.
Hope this helps.
Hi Vaibahav5555,
Welcome to Microsoft Answers.
We would like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well.
Uninstall realtek manager and check if the problem is resolved.
Check for any other software that is running and set to 'mute'. The slider only displays the status of the volume mixer device, and the device itself is shared between all the programs - if any of them changes the volume, others should move their sliders accordingly. If one program keeps muting the volume, setting it in another won't help.
Also check whether (if you have a laptop or a multimedia keyboard) the 'volume down' key is stuck.
Hope this information is helpful.
Thank you and Regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Hi Vaibahav5555,
Welcome to Microsoft Answers.
We would like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well.
a) Do you have any other application that is associated with the sound (e.g. realteak etc)?
Uninstall other applications that are associated with sound and check whether the problem persists.
Method 1:
While you are using your PC to place or receive calls or while you are playing games which use PC calls feature, Windows 7 automatically reduces the system volume without even asking you.
Actually it’s a new feature introduced in Windows 7 which can be disabled using following simple steps:
1. Open "Sound" applet from Control Panel. You can also access it directly using "mmsys.cpl" command in RUN or Startmenu searchbox. Or right-click on Speaker icon present in system tray and select "Playback devices" or "Recording devices" or "Sounds" option.
2. Now go to "Communications" tab and check the option "Do nothing" and Apply it.
3. That's it. Now Windows will no longer reduce the system volume.
Thank you and Regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Hi,
Thanks for the information,but this option which reads Do nothing has already been selected. We have a RealTek manager which is again related to the sound card on the computer. Shall i uninstall it or just leave that. Please reply if you find anything else on this issue.
I am having the same problem described above and none of the suggested solutions have helped. Windows volume slider will not stay set at any point above zero, just slides back to zero. Rebooting sometimes gets it working again but then eventually the problem resurfaces. I'm running Windows 7 Home Premium with Realtek software for sound (I've tried uninstalling it which has not helped). Any help would be appreciated.
