Latest Vista Update stuck in Stage 3/restart loop

Anonymous
2009-07-26T19:43:12+00:00

I have Vista Business system on a Toshiba notebook, latest Service Pack and with all updates.  It was fully functional when i last shut it down.  I just booted it up to find the Stage 3 page of a Windows update.  0% progress shown, then it restarts, and opens at the same page again.  Stuck in this loop.  Have tried using F8 to get last good installation, and to stop auto restart, without success, it just keeps returning to the Stage 3 page and reboots.  Tried Systems Repair which offered a System Restore, but that wouldn't start.  System Repair now just keeps showing progress (for 3/4 hour) without any HD activity.  I shut it down and it still restarts at same Stage 3 page.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2009-07-29T01:37:10+00:00

Configuring updates stage 3 of 3. 0% complete

Road Map:


http://support.microsoft.com/kb/949358

Use the System Recovery options to rename the Pending.xml file and edit

the registry:

On the System Recovery Options page, click Command Prompt.

Type cd C:\windows\winsxs, and then press ENTER.

Type ren pending.xml pending.old, and then press ENTER.

Type regedit, and then press ENTER.

Select HKEY_LOCAL_MACHINE.

On the File menu, click Load Hive.

Locate the following folder:

C:\windows\system32\config\components

When you are prompted for a name, type Offline_Components.

In Registry Editor, locate and then delete the following registry

subkey:

HLKM\Offline Components\AdvancedInstallersNeedResolving

HKLM\Offline Components\PendingXmlIdentifier

Exit Registry Editor:

At the command prompt, type exit to exit Registry Editor.

Press ENTER.

Click Restart.

Kindly reply to me if the steps worked.

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166 additional answers

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  1. Anonymous
    2011-06-28T21:32:54+00:00

    Hi drjune,

    See my reply on Page 7 of this thread for the methods to solve this

    issue. The methods have evolved since this thread was started in

    July , 2009.

    This same thread - page 7 - has methods for Vista and Windows 7

    and instructions for making a Repair Disk for either.

    http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/latest-vista-update-stuck-in-stage-3restart-loop/2f70b13c-9db4-4bf9-90ee-7ca63a809973?page=7

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  2. Anonymous
    2011-06-28T10:29:43+00:00

    Same problem. But i don't have a re installation cd and when I try safe mode.... it gets stuck on crcdisk. help!!

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  3. Anonymous
    2011-06-09T13:30:48+00:00

    Thank you Thank you Thank you!

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  4. Anonymous
    2011-05-16T00:13:30+00:00

    This worked, upon reboot it goes back to the "3 of 3 0%" screen but only for a minute, then it goes to the login screen.  Thank you for figuring this out and sharing it with all of us.

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