Gateway laptop: Plugged in, not charging

Anonymous
2009-04-13T05:04:39+00:00

I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work

1.

Click Start and type device in the search field, then select Device Manager .

2.

Expand the Batteries category.

3.

Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.

On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-07-26T19:15:37+00:00

Here is what I've done and it worked for me:

first 2 steps as you have written

step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.

Once I've enabled, it started to charge.

I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.

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  1. Anonymous
    2010-03-27T03:23:51+00:00

    I have the same problem. I have a Gateway laptop that is brand new. After 4 months the battery indicator started reading "plugged in not charging" so I sent it in to Gateway 3 times. They changed the motherboard, updated the bios etc..but nothing worked. Finally a new battery worked and I was happy. Now it has been 4 months later and the new battery is saying the same thing..."plugged in not charging". It also gives me a message of 0% battery life. BUT here's the funny part...the battery is fully charged. I can use it for 2 hours before it dies and then I plug it in and it charges fine..but when it gets full, it switches to say "plugged in not charging" again. Any idea what the problem could be? A faulty wire? A bad connection between the battery and the laptop?? or is this a Vista problem?

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  2. Anonymous
    2010-08-31T11:11:09+00:00

    I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked. 

    It didn't work for me...

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  3. Anonymous
    2010-04-26T02:16:40+00:00

    Yes, I have this problem too and it's totally annoying.  Gateway changed the battery and it worked for a bit but after 3-4 months back to the same old shhhhhhh!  Anyone have the right answer for this as far a fixing it?

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  4. Anonymous
    2010-01-24T14:43:05+00:00

    thanks man. This worked for me. Vista is  pain is the ____ guys. Huh, i need to downgrade to XP

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