Warner Music CD's sound is distorted on Dell Windows 7 computer

Anonymous
2010-02-19T14:31:22+00:00

I have a new Dell computer operating on Windows 7. Some cd's will not play or download on Windows Media Player or iTunes as the sound is totally distorted. These same cd's were fine on my old Dell with Windows XP. The cd's also play on Hi Fi's and other computers without any problems. Is this a problem with Windows 7? (all the cd's seem to be produced by Warner Music or their associated companies).

Any help would be appreciated.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-02-24T01:00:15+00:00

Hi ASTRA52,

I would suggest you to run the Hardware and Devices troubleshooter.

Open the Hardware and Devices troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Configure a device.‌  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

I would also suggest you to install the latest sound drivers compatible for Windows 7 from the manufacturer’s website.

http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

You may also refer the below mentioned link.

http://support.microsoft.com/kb/316992

Hope this information helped!

 Thanks and regards,

 Fouzan – Microsoft support.

 Visit our Microsoft Answers Feedback Forum 

 http://social.answers.microsoft.com/Forums/en-%20US/answersfeedback/threads and let 

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  1. Anonymous
    2010-08-30T16:30:49+00:00

    None of my WB CDs is older than 2009, and they all rip and play fine.

    I found Mêlée's Devils and Angels for 1 cent + shipping on amazon, so I just ordered it to check if it's a recent (2010) problem with WB, but I expect (hope) there will be nothing wrong with the CD, or there would have been a massive recall. See you in a few days...

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  2. Anonymous
    2010-08-30T13:35:25+00:00

    I got to this thread since I had fuzzy sound playing Melee's Devils and Angels, via iTunes and WMP. Checked the small print ... yup, it's on Warner's. Surprised I haven't had problem before; I've uploaded hundreds. So I thought I'd try a rip, and it sounds perfect from hard drive. So that is the rather unsatisfactory answer from me  - rip and play. It is a pain if you just want to use the device as a cd player. I wanted to rip it anyway; I was only checking a track, so that's OK for me.

    Odd that the assumed copy protection only affects direct play, and appears masked or disposed of on rip. I haven't tried burning to see what happens to it then, but it may stay lost with any luck. Thanks for the discussion; helped me out anyway. 

    Sorry guys, fed false information. The versions that worked were ripped on 29th December 2009, which is about when I bought my brand new Windows 7 Dell system. Right now, if I rip, the distortion stays with the file, but old rips of the same cd are fine. I can't really be sure which computer I ripped 'em on. Either I'd ripped them on my old Windows XP computer and brought the (clean) files across when I synchronised, or I ripped them (clean) on the Windows 7 and one of those nice magic updates has introduced the problem for more recent rips.  Either way, as it stands, I can no longer get a clean sound on Warners cds, raw or recently ripped, and yet the exact same cd was ripped to a file in Dec 2009 which plays perfectly on either system.

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  3. Anonymous
    2010-08-30T12:59:09+00:00

    I got to this thread since I had fuzzy sound playing Melee's Devils and Angels, via iTunes and WMP. Checked the small print ... yup, it's on Warner's. Surprised I haven't had problem before; I've uploaded hundreds. So I thought I'd try a rip, and it sounds perfect from hard drive. So that is the rather unsatisfactory answer from me  - rip and play. It is a pain if you just want to use the device as a cd player. I wanted to rip it anyway; I was only checking a track, so that's OK for me.

    Odd that the assumed copy protection only affects direct play, and appears masked or disposed of on rip. I haven't tried burning to see what happens to it then, but it may stay lost with any luck. Thanks for the discussion; helped me out anyway.

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  4. Anonymous
    2010-08-30T10:58:36+00:00

    Sorry does NOT seem to be the answer. Warner Brothers CDs still distorting with AnyDVD installed. Only seems to be WB discs. Any other ideas?

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