My computer keeps shutting down...help please!

Anonymous
2010-05-06T02:04:42+00:00

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-04-23T16:49:19+00:00

    I need help

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  2. Anonymous
    2016-04-22T19:48:58+00:00

    I just had a problem with this issue!!     Go into the system bios   F2.    Make sure you have set the temperature controls to 75 or 80 degrees.  Mine was disabled....and the hard drive was shutting down as soon as it got somewhat hot.  Once you have established a thermostat threshold the computer won't shut down ie the hard drive won't crash until it has reached the temperature you have set.  And that will be probably never, because you should be keeping it well ventilated anyway.  The hard drive shutdown is a safety mechanism.. So go ahead and check your bios  F2 and set a higher temperature threshold and you should be fine.

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  3. Anonymous
    2016-04-16T13:33:40+00:00

    Thank You will try:-)

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  4. Anonymous
    2016-04-16T08:02:59+00:00

    Hi, I had the same problem though I have a laptop, what I did is turned every thing off and used a vacuum cleaner on all the air vents and this don the trick, so if you have a PC you could try to vacuum your tower even take the side off so you can get to the fan, as the could be clogged up with dust. I hope this is of some help.

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  5. Anonymous
    2016-04-16T01:43:40+00:00

    Why does my computer keep shutting down?  I have not changed anything.  Does Microsoft have that much control?

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