Numeric Keypad doesn't work

Anonymous
2010-03-23T15:32:49+00:00

Since installing Windows 7 (from Vista) my numeric keypad does not work (and yes I have checked that the Num Lock is on).  I've checked that the driver is current and cleaned the keyboard and contacts.  Funny thing is when I moved the keyboard to another computer, the numeric keypad worked fine.  I hooked up the keyboard from that computer and the numeric pad would not work.    I checked the properties and they have the same drivers.  What could cause this error on just one computer (both were updated at the same time)?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2010-03-24T04:55:57+00:00

Hi ifsandorbuts,

·         Is it a USB keyboard? If yes, then try connecting the keyboard to different USB port and check if the issue still occurs. Let us know the results.

Even try enabling numeric keypad and check if it helps, here are the steps:

1.       Open On-Screen Keyboard by clicking the Start button, clicking All Programs, clicking Accessories, clicking Ease of Access, and then clicking On-Screen Keyboard.

2.       Click Options, select the Numeric Keypad check box, and then click OK.

Thanks and Regards:

Samhrutha G S - Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

83 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-03-24T19:39:52+00:00

    Since installing Windows 7 (from Vista) my numeric keypad does not work (and yes I have checked that the Num Lock is on).  I've checked that the driver is current and cleaned the keyboard and contacts.  Funny thing is when I moved the keyboard to another computer, the numeric keypad worked fine.  I hooked up the keyboard from that computer and the numeric pad would not work.    I checked the properties and they have the same drivers.  What could cause this error on just one computer (both were updated at the same time)?

    In Windows 10, in the ease of access/Mouse settings, if the button to allow the numeric keypad to move the mouse around the screen is on, this has an effect on the ability to type numbers using the numeric keypad. Once I turned off the ability, my numeric keypad works with all applications.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-03-15T07:16:47+00:00

    Thank you that has helped me so much, I was struggling for a while now and by just applying your method it worked!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-03-14T12:52:55+00:00

    thank you for giving this great information.....

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-03-07T12:57:43+00:00

    The above solution is the exact problem I am having, however what complicates things is that for some reason the setting "Use numeric keypad to move mouse around the screen."  automatically turns itself back to yes after I select no...  It is acting like one of my children for lack of better expressions.

    How can I get this setting to STAY OFF???

    Very frustrated,

    Jeff in NY

    Was this answer helpful?

    0 comments