Windows Media Player - Media library is corrupted.

Anonymous
2009-12-06T00:48:44+00:00

Windows Media Player

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-12-06T22:15:44+00:00

Hi Jimmy S.C.,

Thank you for using Microsoft Windows Forum.

As with any database, information that is stored in the database or the database itself can become corrupted. The Windows Media Player library database can usually recover automatically from database corruption. However, the database may become corrupted in such a way that Windows Media Player cannot recover the database.

   1. Click Start , click Run , type %LOCALAPPDATA%\Microsoft\Media Player , and then click OK .

   2. Select all the files in the folder , and then click Delete on the File menu.

      Note You do not have to delete the folders that are in this folder.

   3. Restart Windows Media Player.

 Note Windows Media Player automatically rebuilds the database.

If this does not resolve the problem, clear the Windows Media Player database cache files . To do this, follow these steps:

If you are running Windows 7/Vista, click Start , click

Run , type %LOCALAPPDATA%\Microsoft , and then click OK.

Select the Media Player folder , and then click Delete on the

File menu.

Restart Windows Media Player .

Note Windows Media Player automatically rebuilds the database.

For more information refer : http://support.microsoft.com/default.aspx/kb/925718

Hope it helped

Azeez Nadeem - Microsoft Support

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Anonymous
2011-03-03T15:48:42+00:00

Laura, to stop the WMP Network Sharing Service, go to Start, type services.msc in the Search field, and press Enter. In Services, find the Windows Media Player Network Sharing Service . If its status is Started , double-click the service and click  Stop . Does that help?

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  1. Anonymous
    2017-09-05T17:08:33+00:00

    MS has been largely ignoring WMP for years now so I doubt much will happen. Probably it is a bug that appears the moment WMP is set up in a user account and starts to build a library database. In W7 I used to assume it was the pictures library causing the problem, but in W10 the library has been simplified so it is actually quite difficult (although not impossible - I have managed to 'orphan' a couple of music files...) to corrupt it. Just using 'Tools-Advanced-Restore Library' always puts things right (providing you know where to find 'Tools'!) - R.

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  2. Anonymous
    2017-09-05T16:03:03+00:00

    Hi - it's a standard response ( why I've no idea) but I was so convinced it must be, I tested it on a brand new computer with only the sample media in the library - sure enough, the troubleshooter reported back as corrupted! If the problem is fixed you can just ignore it. - Ric.

    ps - I shall request this thread is locked because it has served its purpose... if you wish to follow up please post a new q or discussion... Thanks.

    That's what I thought. I have reformatted my PC (because of other problems than this) several times and yet the Troubleshooter always says that the media library is corrupted. This is on Windows 10 and I was able to reproduce this on Windows 7 and 8 as well. Microsoft really should look into this since there are many people thinking there's really something wrong.

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  3. Anonymous
    2017-09-05T11:44:38+00:00

    Hi - it's a standard response ( why I've no idea) but I was so convinced it must be, I tested it on a brand new computer with only the sample media in the library - sure enough, the troubleshooter reported back as corrupted! If the problem is fixed you can just ignore it. - Ric.

    ps - I shall request this thread is locked because it has served its purpose... if you wish to follow up please post a new q or discussion... Thanks.

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    1 person found this answer helpful.
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