Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2012-08-27T15:33:50+00:00

    Hi

    I did not know how to make my own treaht here, so I just replyed. I have this random frezzes also. Getting very annoing. But I notices its happen diffrently when playing diffrenten games. For eg. when I play The Secret World, it rarely happen, the frezzing part. But when I play GW2 it happens randomly from 5-10 mins or more. I fix it by pressing ctrl+alt+delete and press start joblist and then my computer unfrezzes and i can use it again. Well its not my entire computer that frezzes, its my mouse that stop working. I can move around with mouse, but I cant click on anything, unless I do that ctrl+alt thing. I to, have a

    Intel core i7

    mother: asus

    12bg ram

    and videocard is gforce 560ti.

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  2. Anonymous
    2012-07-13T12:13:29+00:00

    most cases is graphics card, try to use on-board vga or get a graphics card you will see that graphics card is failing.

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  3. Anonymous
    2009-11-01T22:23:49+00:00

    I´ve done some more tests to fix the problem:

     -Changed my power settings (no effect).

    -Updated my drivers. I don´t know if all drivers is up to date but I´ve installed the latest drivers for sound, and graphic card. Windows can´t find any new drivers (Didn´t help.).

    -scanned windows system for false files. (No finds).

    -Defragmentation. There was nothing to defragmentat since I Installed Windows 7 less than a week ago.

    -Disk Space Cleanup Manager. Removed old windows files (no effect).

    -Cleaned registry with CCleaner (thought it helped but it didn´t).

    -Cleaned registry with Registry Mechanic (Didn´t help).

    -Stressed my graphic card with ATITool (no error during 15 minute test)

    -Stressed my CPU and Memory with Prime95. (After 45 my computer freezed)

    I don´t know if it is something with the Motherboard, CPU and Memory or the usual freezing just interrupted my stress test. I´ve not mention that sometimes when freezing I get some weird sound coming from my speakers. It´s a high pitch sound playing in loop when the computer freezes. This is mostly happening when I watch movies or listening to music. I think it´s just the last sound before freezing that´s in loop. It´s kind of like 'Screech of Death' but I don´t have a Creative Sound sound card.

    Asus P5Q3

    Intel Core2 Quad Q9950, 2,83Ghz

    4gb DDR3 ram

    ATI Radeon HD4890

    Windows 7 Home Premium x64.

    Edit: I runed the Prime95 again and this time for 11 hours. No error.

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  4. Anonymous
    2009-11-01T00:07:53+00:00

    Hi, i have the same problem - random freezing, comp was ok for the first week, then as i started adding things - the freezing started! running a registry cleaner fixed it for me. But then as soon as i add/remove files or programs it starts freezing again

    • but for the whole day yestrday it was fine. Even know it seems to be running ok after running the registry cleanup again and restarting. I don't konw much about computers but this is the only thing i've been able to do. pretty sh*tted off about the whole thing tho.

    Here's all my specs as i know them..

    Asus P6T SE

    Intel I7 920 2.67ghz

    6gb DDR3 ram

    Nvidia 250GTS

    Soundblaster live Audigy 2

    D-Link 54mbs wireless PCI card

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