Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2012-01-20T00:38:41+00:00

    I have now tried everything!!!

    Last night I was on my laptop, not even conected to the net. And it froze in the middle of doing a word document.  I then did the last thing I wanted to do which was to remove AVG and any other protection, guess what? it just froze again.

    HOW DO WE GET MS TO TAKE NOTICE OF THIS!!!!  IS THERE SOME CAMPAINE WE CAN MOUNT TO SHAME THEM INTO AT LEAST ACKNOWLEDGING THE ISSUE???

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  2. Anonymous
    2012-01-19T16:26:07+00:00

    Well, here is another one that bit the dust upgrading to Win7!!

    Yesterday I installed Win7 Pro on my newly build rig, and while installing the basic programs and updating Windows, guess what BSOD! Thougt WTF!

    Anyway ignored it thinking maybe just a glitch, and carried on, no problems rest of the day.

    Then today while carrying on updating another BSOD! Again WTF!, this is a new rig and new Win7!??

    So PC restarted and carried on updating. After all updates completed, I started installing my first game, BattleField 3, can't wait to play, so guess what happens at 7% downloading from Origin, pc STOPS RESPONDING!????? Now even bigger WTF!!!!!!!????

    So hard reset, try again but yet again and ever since after a few minutes STOPS RESPONDING!!

    So I will try the hotfix and other possible fixes as u good gents have suggested, will give feedback what happens. Thanks.

    My rig:

    Win 7 Pro + SP1

    Pentium G620 dual core

    MSI PH61A-P35 board

    Axtrom 4G 1333ram

    PowerColor GTX550TI

    Seagate 500G Sata3 drive

    Wireless 3G Cell network for internet

    Software:

    IE9

    MS Office 2010 + SP1

    Kaspersky Internet security 2012

    DIVX Plus + K-Lite codecs + AC3 filter

    Latest drivers for all hardware, USB3, SATA3, VGA etc

    Latest Win7 updates

    MSI Utilities as per MoBo e.g Overclocking, LiveUpdate

    7-Zip

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  3. Anonymous
    2012-01-19T12:39:07+00:00

    Argh... 2 minutes after posting that I had my first freeze after the hotfix...

    want to cry.

    What a bummer.

    OK so I wont rush to try that after all.

    I will see how preventing the HD power down suggested by LMTCO works out..

    I would still apply that hoftix. I would have to say it appears to have at least improved the situation for me, and others who commented above.

    Sadly I tried all the power management changes previously, and half my freezes occur while I am actively working, not during idle.

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  4. Anonymous
    2012-01-19T09:58:17+00:00

    Argh... 2 minutes after posting that I had my first freeze after the hotfix...

    want to cry.

    What a bummer.

    OK so I wont rush to try that after all.

    I will see how preventing the HD power down suggested by LMTCO works out..

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