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HI - I just got a new PC with Windows 7. It's an HP Pavillion Slimline with 3GB Memory and an Intel duo core processor. I'm finding that when I play MP3s or WMAs via Windows Media Player that the sound crackles (sounds like static) when I browse the Internet using IE8. Any assistance would be greatly appreciated on how to fix this annoying issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just upgraded to Windows 7 (64-bit). I was using Windows XP previously with no audio difficulties and now I'm getting similar glitches/stutters as described above.
Thanks for posting, vinnie97, that sure seems to suggest the problem is releated to Windows 7.
Darryl Gittins
I've been having this problem with a computer configured similar to Gittins. I bought it brand new with Windows 7. I've sent it to Acer three times and should be getting it back tommorow or the next day again without a solution. I'm just guessing that and and probably am right because all they did the first two times is update drivers and reload the OS. Their repair center is really not good if they can't figure out the problem. I've tried it all myself such as disabling NICs, DVD drives and anything not needed to run the computer. I wish I had onboard graphics so I could disable the gt220 card but I obviously can't try that. Here's what I got http://reviews.cnet.com/desktops/acer-aspire-am3802-u9062/4507-3118\_7-33847476.html?tag=mncolBtm;rnav . I just want a copy of Vista if that might fix it. I was getting major spikes after just a couple of hours of use. I can just let it sit idle and it will still happen in a couple hours. If I try to play a game or surf the web it will happen much quicker and the spikes will not go down at all. The only solution is to restart the computer.
Sadly, I have to agree with AaronDude33 "The only solution is to restart the computer."
Darryl Gittins
Your right there isn't really a solution. I just got my computer back from Acer and they didn't fix nothing. I've discovered a way so the DPC latency issue doesn't go off the charts constantly but it really doesn't fix the problem. Find windows defender and firewall and disable and stop them both in services. It worked a little bit for me but it is still a major problem.
I had the exact same problem. I founf the resolution. You won't like it tho. I wiped Windows 7 and installed Windows XP. The problem is 100% resolved. No need to reboot every day.
Sorry.
