I cannot download pictures from my iphone to my PC.

I tried everything including installation of the media package for Win7 N. After hours of looking online for the fix I chose to stay on track and not delete my photos. I simply typed in autoplay in the search bar, selected pictures (not search iphone as mentioned above) and changed from choose default to ask me everytime. This worked!! It is also worth mentioning that I was getting the driver issue unitl I installed the media package.

....it turns out..that this whole time...the reason why it didnt sync....is actually because of a CORRUPT picture in my "camrea ROLL!!!!!"

it seems that when you copy pictures of the internet or threw MMS or email...that it sometimes corrupts! thus my PC didnt recognize it..

SO DELETE THOSE PICTURES!!!!!

..

I know it's a year later after your post but if someone is looking for the same problem like I am today I just want them to know that your advice worked!   I found one image in my roll that was downloaded off the internet - deleted it - and now I can view my photos on the pc. 

Thankyou so much!

Hie

I have tried the settings you told and all are perfect but still from the past one month I am not able to access my iphone as a mass storage (Previously when we connect the ipone with the pc, an iphone icon appeared and we use to import pictures from there. but now when we connect the iphone with the pc, nothing happens). I am using windows 7 and vista, and facing same problem with both the OS.

Please give me the solutions for this problem.

Regards

Sam Agarwal

 

 

Hi Byron R.     

Thank you for using Microsoft Answers Forums!

1.       Were you able to download pictures from Iphone earlier?

2.       Any recent changes made on your computer?

3.       Are you getting any error while downloading pictures?

 

You may try this method.

If you click start and within the start search type auto play you then should see auto play populate under programs select auto play.

Once in Auto play scroll down to Devices and see if you see your Iphone within devices click the drop down box and set to import pictures using windows then click ok then plug you Iphone and see if it lets you import.

Also if you want it to ask you what action you want to take whenever you plug in your Iphone just select "ask me every time" from the Auto play.

The Iphone will not transfer photos to your computer if the device is locked and you are using a pass code. If you want to transfer photos, simply unlock (Slide to unlock and enter pass code) your device to transfer photos.

Note: Plug the Iphone to your computer in unlocked mode.

For more information on importing pictures refer  to this link:

http://discussions.apple.com/thread.jspa?messageID=7246540

Also refer to:

http://windows.microsoft.com/en-us/windows7/How-do-I-get-pictures-from-my-camera-to-my-computer

Post back and let us know if this has helped to resolve your issue.

Thanks and Regards,

Uma R    - Microsoft Support.

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I don't think I have any pics sent to me and can only find the ones on my camera roll (that I took myself), Where would pics be stored if I had been sent one or down loaded one please?