Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer

Anonymous

New PC with Windows 7. Photos taken before new PC either cannot be viewer, or can be viewed but are in the wrong folder with the wrong file names (i.e. picture of CAT is labeled as DOG)

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Anonymous

Hi mmtap10,

This seems to be an issue with some corrupt system file. For now I would suggest you to follow the steps and link below to perform a System File Checker (SFC) scan and that should probably take care of the issue.

Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

**http://support.microsoft.com/kb/929833**

Let us know if that fixes the issue or for further asssitance on the issue.

Varun J: MICROSOFT SUPPORT

Visit our Microsoft Answers Feedback Forum

http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ and let us know what you think

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Anonymous

In my case, when I plugged my phone into my desktop, it prompted me to update the software allowing it to communicate with my phone more effectively. Immediately after it finished updating was when I lost the ability to open images in the photo viewer.

To solve the issue, I went to Control Panel, then Uninstall a program, and then uninstalled the most recent program associated with my phone. It was easy since I knew exactly when it started acting up. Some of you may need to do some trial and error to find the issue.

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93 additional answers

Anonymous

2012-05-06T18:47:44+00:00

Hello bongbatay,

What issue are you experiencing?

Have you already attempted all of the troubleshooting in this thread?

If so, I would suggest creating a new thread on this issue to better get the attention of the community:

http://answers.microsoft.com/en-us/windows/forum/pictures
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Anonymous

2012-05-06T08:45:53+00:00

tried to scan. no corrupt files found but still picture can't be open
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Anonymous

2012-04-17T20:01:03+00:00

I'm wondering if permissions could have anything to do with this issue:

See the following info I saved from the net:

=====

Posted in MS Answers Forum by : Ski1382

This solved the problem for me too, you can select the top the folder (in

my case g:\ my documents \ my pictures.)

Properties -> security -> advanced -> change permissions

Tick 'include inheritable permissions' AND 'replace all child permissions'

Job done :)

And.....the following Answers Forum thread may be worth a read:

photo gallery can't open this picture because you

don't have permission to asscess file location

http://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/photo-gallery-cant-open-this-picture-because-you/bc4c3f20-6c55-4c63-a73e-d856d493d9a0?page=1&tm=1327456739375

More info:

Maybe the following article would offer some ideas:

Windows 7 - How to Take Ownership & Grant

Permissions to Access Files & Folder in Windows 7

http://www.blogsdna.com/2159/how-to-take-ownership-grant-permissions-to-access-files-folder-in-windows-7.htm
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