Cannot open ODM files in Overdrive Media Console

Anonymous
2009-03-12T05:37:12+00:00

Hi. I am trying to listen to an Overdrive protected audio file from a

local public library. 

When I try opening the ODM file in Overdrive Media Console, for

delivery of the full media file, I get the error "Unable to aquire a license to play the selected title. The requested license is either invalid or already aquired"

 I get an other error when I try to

get the "Security Upgrade" for WMP11. 

I am using Vista 64 bit on a HP a67oof, WMP11, IE8

Overdrive media console is  16bit software so I dont know if thats why I cant get it work??? 

Can you help:)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-03-19T21:26:58+00:00

Bri-bee, I recommend you visit the following page to contact OverDrive Media Console's support, this is a 3rd party product and we are unfamiliar with its requirements to provide support:

http://overdrive.com/contactus/

One thing you can check is that Windows Firewall:

Allow a program to communicate through Windows Firewall

Firewall: frequently asked questions


Rami

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2009-03-12T05:39:28+00:00

    Hi Bri-bee. I am going to move your post to the sound and Media forum, where our engineers and MVPs can take a look at your question and help you out.


    Barb Winter

    Microsoft Answers Program Manager

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  2. Anonymous
    2009-03-12T05:53:25+00:00

    Thank you:)

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  3. Anonymous
    2009-03-12T06:08:03+00:00

    Hi. I am trying to listen to an Overdrive protected audio file from a

    local public library. 

    When I try opening the ODM file in Overdrive Media Console, for

    delivery of the full media file, I get the error "Unable to aquire a license to play the selected title. The requested license is either invalid or already aquired"

     I get an other error when I try to

    get the "Security Upgrade" for WMP11. 

    I am using Vista 64 bit on a HP a67oof, WMP11, IE8

    Overdrive media console is  16bit software so I dont know if thats why I cant get it work??? 

    Can you help:)

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  4. Anonymous
    2009-03-12T14:04:05+00:00
    1. While connected to the Internet, open OverDrive Media Console.
    2. Go to Tools > Windows Media Player Security Upgrade.

    A dialog box is displayed, notifying you that Windows Media Player requires a security upgrade to play DRM-protected content. 3. Click 'OK' in the dialog box.

    Windows Media Player opens and the 'Windows Media Player' dialog box is displayed. 4. Click 'Upgrade' to download and install the required security component.

    Windows Media Player indicates that it is 'Connecting to server'. Once connected, the security component is downloaded and installed. Windows Media Player indicates that the security component was upgraded successfully. 5. Click the 'Close' button in the 'Windows Media Player' dialog box.

    The 'Media Usage Rights Acquisition' dialog box is displayed. 6. Click the 'Play' button in the 'Media Usage Rights Acquisition' dialog box to complete the upgrade.

    Windows Media Player plays a brief file, confirming that you have completed the upgrade. 7. Click the 'Cancel' button to close the 'License Acquisition' dialog box. If desired, you can also close Windows Media Player at this time.

    You have successfully completed the Windows Media Player Security Upgrade.


    Carey Frisch

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