Cannot open ODM files in Overdrive Media Console

Anonymous
2009-03-12T05:37:12+00:00

Hi. I am trying to listen to an Overdrive protected audio file from a

local public library. 

When I try opening the ODM file in Overdrive Media Console, for

delivery of the full media file, I get the error "Unable to aquire a license to play the selected title. The requested license is either invalid or already aquired"

 I get an other error when I try to

get the "Security Upgrade" for WMP11. 

I am using Vista 64 bit on a HP a67oof, WMP11, IE8

Overdrive media console is  16bit software so I dont know if thats why I cant get it work??? 

Can you help:)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-03-19T21:26:58+00:00

Bri-bee, I recommend you visit the following page to contact OverDrive Media Console's support, this is a 3rd party product and we are unfamiliar with its requirements to provide support:

http://overdrive.com/contactus/

One thing you can check is that Windows Firewall:

Allow a program to communicate through Windows Firewall

Firewall: frequently asked questions

Rami

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2012-02-02T13:43:45+00:00

    I had similar problems to the rest of you; I couldn't run the upgrade from within Overdrive Media Console. I couldn't get the  http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp link to work either - until I tried it in Internet Explorer! Apparently Chrome doesn't play well with the microsoft site. FINALLY - this has been a pain to work through!

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  2. Anonymous
    2012-01-23T16:43:39+00:00

    Thank you!  Thank you!  This DID IT FOR ME!

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  3. Anonymous
    2012-01-22T05:51:24+00:00

    Using Internet Explorer worked!

    Everything else that was suggested above failed.  Deleting files in that DRM folder caused other error messages so I restored them immediately.

    Thank you for your suggestion.  It is very appreciated!

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  4. Anonymous
    2012-01-08T23:44:49+00:00

    Follow these instructions:

    1. Visit OverDrive Media Console
    2. Download the Windows version and save
    3. Install the ODMediaConsoleSetup file
    4. After installation, click on the Overdrive Media Console icon that appears in the Start Menu

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