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Hi. I am trying to listen to an Overdrive protected audio file from a
local public library.
When I try opening the ODM file in Overdrive Media Console, for
delivery of the full media file, I get the error "Unable to aquire a license to play the selected title. The requested license is either invalid or already aquired"
I get an other error when I try to
get the "Security Upgrade" for WMP11.
I am using Vista 64 bit on a HP a67oof, WMP11, IE8
Overdrive media console is 16bit software so I dont know if thats why I cant get it work???
Can you help:)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Bri-bee, I recommend you visit the following page to contact OverDrive Media Console's support, this is a 3rd party product and we are unfamiliar with its requirements to provide support:
http://overdrive.com/contactus/
One thing you can check is that Windows Firewall:
Allow a program to communicate through Windows Firewall
Firewall: frequently asked questions
Rami
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
yes but it does not do any good. It completes and the problem is still there. I even tried to reinstall overdrive but to no avail. I tried microsoft "fix it tool" but no help. I tried "fix overdrive " option when reinstalling overdrive and it runs into a problem an error message comes up??? I have no idea and do not want to mess with my system to much. I have even tried switching default but nothing seems to work. I just don't understand why it worked great before but now the message comes up
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."
any ideas??
mamastar: have you tried running the security update again?
I am having a similar issues. A few week ago I downloaded overdrive and security upgrade and it worked. i was able to play audio from my ibrary. greatest thing sinceslices bread truely!! I rescently upgraded to internet explorer 9 and now I not can not play files/ download??? This is the message I keep getting. I do not understand why it is now all the sudden not working, can anyone help???
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."
I am running Vista 64 bit. I have tried the above solution (deleting 4 filesfrom DRM), updating OverDrive Media Player and Windows Media Player, and everything offered on this solution site. Nothing works.
The wierd thing is OverDrive worked fine for about two months then I started getting the message--Unable to aquire a license to play the selected title. The requested licenseis invalid or already aquired--
There is no such thing a OverDrive help. The "help" is just canned solutions and does not address this particular problem.
