Cannot open ODM files in Overdrive Media Console

Anonymous
2009-03-12T05:37:12+00:00

Hi. I am trying to listen to an Overdrive protected audio file from a

local public library. 

When I try opening the ODM file in Overdrive Media Console, for

delivery of the full media file, I get the error "Unable to aquire a license to play the selected title. The requested license is either invalid or already aquired"

 I get an other error when I try to

get the "Security Upgrade" for WMP11. 

I am using Vista 64 bit on a HP a67oof, WMP11, IE8

Overdrive media console is  16bit software so I dont know if thats why I cant get it work??? 

Can you help:)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-03-19T21:26:58+00:00

Bri-bee, I recommend you visit the following page to contact OverDrive Media Console's support, this is a 3rd party product and we are unfamiliar with its requirements to provide support:

http://overdrive.com/contactus/

One thing you can check is that Windows Firewall:

Allow a program to communicate through Windows Firewall

Firewall: frequently asked questions

Rami

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2012-02-14T10:04:15+00:00

    Hi EmilouBlue,

    I DID finally find an answer that worked for me.  Re-posting from another site I had posted it on.  I've had NO problems at all with the Overdrive Media Console since that time.

    Hi folks.

    Just found an answer on another site, and it worked for me! WMP12 now plays the test wma file, and Overdrive Media Console now plays the files that you can download from your library. Tested on audiobook, music, and video.

    The answer was to change a key in the registry. Start Menu/type regedit/hit enter.Drill down to the key below. Change from 1 to 00000000

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio\

    "DisableProtectedAudioDG"=dword:00000000

    After this, reboot your computer. 

    Hope this helps others that have searched high and low for an answer.

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  2. Anonymous
    2012-02-14T04:47:48+00:00

    Are you still having this issue? This is the exact problem I am having. Some books work, but the ones that required the security upgrade will download but I click play and nothing happens. It just shows the parts with an empty column on the right. If you found out how to fix this I would be grateful if you told me how. If not, I am calling Overdrive

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  3. Anonymous
    2012-02-13T01:47:11+00:00

    Just tried it again and the error did not come up. Download sucessful... but it still does not work.. This is just wierd it will not download when it was fine a few weeks ago. Could it have something to do with explorer 9. I upgraded and it was after that it came up with the codec problem in media player. My librarian uses chrome and I was thinking of changing. Is there a way to reinstall media player? Microsoft "fix it " tool fixed a few things but still not right???? Don't know what to do.

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  4. Anonymous
    2012-02-12T21:37:03+00:00

    What's the exact text of the error message that comes up when you try the 'fix Overdrive' option?

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