Cannot open ODM files in Overdrive Media Console

Anonymous
2009-03-12T05:37:12+00:00

Hi. I am trying to listen to an Overdrive protected audio file from a

local public library. 

When I try opening the ODM file in Overdrive Media Console, for

delivery of the full media file, I get the error "Unable to aquire a license to play the selected title. The requested license is either invalid or already aquired"

 I get an other error when I try to

get the "Security Upgrade" for WMP11. 

I am using Vista 64 bit on a HP a67oof, WMP11, IE8

Overdrive media console is  16bit software so I dont know if thats why I cant get it work??? 

Can you help:)

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-03-19T21:26:58+00:00

Bri-bee, I recommend you visit the following page to contact OverDrive Media Console's support, this is a 3rd party product and we are unfamiliar with its requirements to provide support:

http://overdrive.com/contactus/

One thing you can check is that Windows Firewall:

Allow a program to communicate through Windows Firewall

Firewall: frequently asked questions


Rami

Microsoft Answers Support Engineer

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  1. Anonymous
    2010-10-19T18:24:47+00:00

    I've tried this link several times and it doesn't work for me at all....

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  2. Anonymous
    2010-06-05T19:48:27+00:00

    Here is the link for the Windows Media Player upgrade required to download/play Overdrive audiobooks: http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp


    Steve Walker

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  3. Anonymous
    2009-08-31T18:33:24+00:00

    I found this snippit on the web and it worked for me.....

    I did add Overdrive and WMP as exceptions for the firewall first.

    **Downloading and installing.**The first step required that I download and install the Overload software; no sweat. The second step required me to “register” the software. This wasn’t registration. It was an upgrade to my Windows Media Player so that I would have the right security patch to prevent copying. For some reason, I had to perform the upgrade twice before it worked. Step three involved downloading and playing the audio book. I guess I screwed up here by first downloading the book then trying to browse to it from inside Overdrive. I kept getting an error message: “Unable to acquire a license the play the selected title. The requested license is either invalid or already acquired.” I browsed the library help files, and Googled the error message, but nothing worked. In the end, I tried downloading the book again, but this time I opened it with Overdrive rather than saving it to disk. It worked.

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  4. Anonymous
    2009-03-12T14:32:01+00:00

    Hi Carey,

    I have done the steps you have provide but nothing happens when I prees ok to download the security update?? It does not download.

    This does not happen-

    "Windows Media Player indicates that it is 'Connecting to server'. Once connected, the security component is downloaded and installed. Windows Media Player indicates that the security component was upgraded successfully"

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