Is there a Microsoft licensed registry cleaner? I have heard horror stories about the unlicensed products available out there.

OMG ... that's me!  I am the computer illiterate person they call to see if something computer related is 'user friendly'.  It's okay, I know I'm not 'computer savvy', but should it be this complex?.  I hate not being able to understand the simplest problems that are referred to with error codes that make absolutely no sense and point to files that I can't locate.  I hate bothering the one computer geek friend I have every time I have a problem.  I hate the panic attacks when Windows goes crazy and I can't boot up or see my files. My life is on this computer and I use it for work.  I heard 'registry' a lot during the last fix.   I have watched my friend go through and check and edit the registry, trying to be supportive and appear interested, and it's so far over my head that  I wonder how in the world people like me are expected to do any of this. I take notes but it's useless.  I know what not to do.  I'm at a point now where I don't even click that 'X' to close a pop-up because that's how I got my last virus/malware attack.  I clicked the 'X' and it downloaded what ever it was that messed up my computer.  I was instructed to not run anything that scanned my computer.  I truly believe that Microsoft has a responsibility to me and every other customer who uses their operating system.  They need to provide easy to use utilities that take care of these very common issues.  I'm a consumer without programming or technical skills, so the last thing I want is to have to read a technical article that's meant to educate me.  Good grief!  When my computer goes hay-wire, I need a button that says 'fix me now', or let me just turn it off and then on.  I can only imagine that Windows is so complex and supported by so many different departments that no one really understands it with circumspect.  But come on ... the registry, that's just one thing.   Surely Microsoft, you can figure out a way to see if something isn't right with it.  Viruses and malware change things and it seems that Microsoft should have a way of keeping those things from being changed.  So ditto to much of what you said Chekovski.  If I go thru another 3 days lost over Windows issues, I'm switching to a Mac.

you have confirmed what i have been stating for a while now, i hope that people read and take note  of this. why are there so many problems that microsoft cannot fix ?  is is because they move on to another operating system, leave the problems behind, and hope that people will spend and upgrade to a later system.  it is the only industry in the world where they are not held accountable for a failure in their product.  if they were producing for example cars or consumer electrical goods, they would by law have to rectify to customer satisfaction,, or refund the cost,, but they are exempt from this and  have made a vast amount of money without giving customer satisfaction. supporters of microsoft blame the user for lack of knowledge, but this carries no foundation as a computer vendor does not state at time of sale that a good knowledge of computers is needed to operate one.  to put it in a nutshell the consumer is at the mercy of both microsoft and the companies who produce software to suport microsoft systems, the amount of knowledge varies from user to user, depending on how long they have been involved with computers, and what knowledge they have gained. let us then remember this when giving advice and help. remember we all started at the beginning, and have all been through the trials and tribulations of computing ,,,,,,,,