Windows Error Code 8024402F Windows Update encountered an unknown error

Anonymous
2009-10-31T14:51:44+00:00

original title: Windows Update still giving error Code 8024402F Windows Update encountered an unknown error even after fresh install (Win7 Professional x32 and x64)

Hi,

I recently installed Windows 7 (fresh install). Prior to that, I was using Windows Vista and everything was working OK.

I upgraded to Windows 7 Pro x32 bit (using the download version), installed various softwares and everytime I tried updating through Windows update, I get the error Windows could not seach for new updates: An error occured while checking for new updates for your computer. Error(s) found: Code 8024402F Windows Update encountered an unknown error.

I clicked on "Get help with this error" and used the "Windows Update troubleshooter" but it could not find the error.

A week later, the problem still persisted and decided to redownload the entire windows 7 but this time downloading the ISO version and installing the x64 one. As soon as it completed installing (no other software installed even antiviruses), I immediately tried running Windows Update. I got the same error message. Tried doing the "Windows Update troubleshooter" to no avail.

This might also be related. In both installations, I also tried to set up Windows Media Center. When it tried to install PlayReady, it gave me the error: An error encountered while downloading the installation package (Error code: 0x80240022). When I ignore that, the next phase (downloading TV setup data) stops with a one tiny dot in the progress bar-- even after half an hour.

Again, I used to use Windows Vista and it updated fine without any issues. In my Windows 7 installation, I am able to connect to the network, surf the internet, download files, and use various software (e.g., Yahoo Messenger, Skype, Kaspersky Antivirus which updates fine).

Hope you can help.

Thanks!

Regards,

Jay

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-13T05:38:36+00:00

@Uma R    - Microsoft Support.

Thank you for your information.

Actually I was about to advise of a work around that worked for me, all that was necessary was to turn off the Windows Firewall.

Of course this is not a final solution as it is obviously not a good idea to turn off the firewall while downloading, also after I turn it back on I assume Automatic Updates will again be blocked. A message to the effect that Automatic Updates were being blocked was what first drew my attention to the problem.

I would suggest that someone on this forum who is in contact with the appropriate Microsoft group should pass on this information for a correction to be organised. Now that I can download Updates I should be able to install it.  :-)

Regards

ken

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  1. Anonymous
    2012-11-28T04:14:30+00:00

    I really appreciate your solution since it ended a couple of weeks of frustration for me and also confirmed that it does pay on occasion to be illogical. I am using Widows 7 and it worked fine for me.

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  2. Anonymous
    2012-11-27T08:20:02+00:00

    Hello You should of checked the end of the Thread,You will no longer be tired.

    I will paste the possible solution again

    So far 14 out 15 computers corrected (Windows7 64bit/vista 32 bit in 4 days since the solution was found

    I have had this problem as well and tried alot of recommendations but none apparently worked.On the update box on my computer has  recent time update tried had NEVER.

    So if you have this maybe this will work for you I tried quite a path with all having the same apparent result with the error 8024402F Coming up.

    This is such a mad mad world we live in (murphies law seems to be in control.)

    Do exactly the opposite what is logical

    First set your update setting to NEVER RECEIVE UPDATES, then UNTICK the two boxes below if they are ticked (one about any one can update,) and the other about being informed about available updates.(That one a box comes up are you shore you want not to be notified etc.)

    NOW USING MURPHIES LAW  Leave all settings as is eg NOTHING SHOULD WORK

    NOW CLICK THE UPDATE BUTTON SURPRISE SURPRISE YOU NOW CAN UPDATE.!!!!!

    After updating ,check for further updates after the first batch.

    Then the settings can be put back to normal eg Receive updates Automatically, the tick the other two boxes.

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  3. Anonymous
    2012-11-27T07:57:52+00:00

    Me too ..Brand new HP Laptop Came with win7 I upgraded to Windows 8 .. and no updates..:( tired..

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  4. Anonymous
    2012-11-26T07:12:58+00:00

    Thankyou for your reply.

    So far only one computer with this fault error it did not work  out o 11 the  other  10 DID WORK 90.09% SUCCESS RATE .That is 10 out of 11 computers with either Windows 7 64 bit or Vista 32 bit

    or 7out of 7 Windows 7 and 3 out of 4 for vista..

    This thread is very helpful because it attracts attention,By placing a vote FOUND THIS HELPFUL WILL FURTHER HIGHLIGHT THIS THREAD.Each time a reply is done the whole thread is put up front again time wise.

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