Windows Error Code 8024402F Windows Update encountered an unknown error

Anonymous
2009-10-31T14:51:44+00:00

original title: Windows Update still giving error Code 8024402F Windows Update encountered an unknown error even after fresh install (Win7 Professional x32 and x64)

Hi,

I recently installed Windows 7 (fresh install). Prior to that, I was using Windows Vista and everything was working OK.

I upgraded to Windows 7 Pro x32 bit (using the download version), installed various softwares and everytime I tried updating through Windows update, I get the error Windows could not seach for new updates: An error occured while checking for new updates for your computer. Error(s) found: Code 8024402F Windows Update encountered an unknown error.

I clicked on "Get help with this error" and used the "Windows Update troubleshooter" but it could not find the error.

A week later, the problem still persisted and decided to redownload the entire windows 7 but this time downloading the ISO version and installing the x64 one. As soon as it completed installing (no other software installed even antiviruses), I immediately tried running Windows Update. I got the same error message. Tried doing the "Windows Update troubleshooter" to no avail.

This might also be related. In both installations, I also tried to set up Windows Media Center. When it tried to install PlayReady, it gave me the error: An error encountered while downloading the installation package (Error code: 0x80240022). When I ignore that, the next phase (downloading TV setup data) stops with a one tiny dot in the progress bar-- even after half an hour.

Again, I used to use Windows Vista and it updated fine without any issues. In my Windows 7 installation, I am able to connect to the network, surf the internet, download files, and use various software (e.g., Yahoo Messenger, Skype, Kaspersky Antivirus which updates fine).

Hope you can help.

Thanks!

Regards,

Jay

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-11-13T05:38:36+00:00

@Uma R    - Microsoft Support.

Thank you for your information.

Actually I was about to advise of a work around that worked for me, all that was necessary was to turn off the Windows Firewall.

Of course this is not a final solution as it is obviously not a good idea to turn off the firewall while downloading, also after I turn it back on I assume Automatic Updates will again be blocked. A message to the effect that Automatic Updates were being blocked was what first drew my attention to the problem.

I would suggest that someone on this forum who is in contact with the appropriate Microsoft group should pass on this information for a correction to be organised. Now that I can download Updates I should be able to install it.  :-)

Regards

ken

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  1. Anonymous
    2012-09-20T14:55:42+00:00

    Greetings from France,

    It's the 20th of september 2012, I've just deployed an brand new ASUS Eee PC with Microsoft Windows 7 Starter Edition and I've encountered the error fora long time (2 days).

    I've tried all the answers in order to deliver the Eee PC up-to-date to my customer. When "Microsoft .NET Framework 4.0" is deploy by Windows Update, it gives me a Windows Error Code 8024402F.

    When "Microsoft .NET Framework 4.0" is deploy manually, it gives me a Windows Error Code 8024402F.

    I can see the first time the question was submitted, it was the 31st of october 2009th, almost 3 years ago. I can see many people get this problem, this reassure me as I'm not the only one to encounter this.

    I hope that one of theses days, the problem would be solve.

    It's really pathetic.

    Thanks to all for the tips and tricks even if for me, the problem is still alive.

    I'll surely deliver the computer without the .NET 4.0 update.

    When the problem cannot be solve that's there's no problem : no ".NET 4.0", no update problem :)

    Regards

    Guillaume A.

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  2. Anonymous
    2012-09-08T17:20:52+00:00

    Hi

    I tried everything that was listed to try handle this error.

    updated time, turned off firewall and that thing with " SoftwareDistribution" and the command bar.

    nothing worked, still no updates

    help

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  3. Anonymous
    2012-09-08T11:11:22+00:00

    Make sure the Error is 8024402f  Windows update, you should find the program under this name in the uninstall list ( Microsoft .NET Framework 4 Client Profile ) ... i have tested this solution many times, and it's either this program incriminated, or conflicting with some other update, not sure, but for now, when this program is uninstalled, windows update is back to work instantly, without having to restart your computer .... i hope it works for you as it did for many of us on here ... Best of luck

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  4. Anonymous
    2012-09-08T10:58:53+00:00

    I'm afraid i don't have any experience with server 2008 R2 standard, Maybe you can get someone else to help you with that, sorry mate.

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