Windows 7 won't print through Photo Viewer and Picture Manager.

Anonymous
2009-10-05T00:22:03+00:00

Every time I open a picture file with Windows Photo Viewer or Office Picture Manager and attempt to print, I get 4 message boxes that read, "Your pictures can't be printed because this error occurred".

There is nothing else but an OK button - not even an error ID.

The strangest thing is I can print anything with any other program just fine. Firefox, Photoshop, all of those print without a problem. It's only Photo Viewer and Picture Manager that do this.

Printer is an Epson RX595 with 64 bit drivers.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-09T09:45:34+00:00

My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem. 

Rating posts helps other usersMark L. Ferguson MS-MVP

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  1. Anonymous
    2013-09-17T20:21:57+00:00

    Thanks very much Frodoboy, ...!!!!

    I can resolve this problem with print,

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  2. Anonymous
    2013-11-05T15:05:11+00:00

    Tried this on Windows Server 2008 R2 and the result was the Print Pictures dialog would not open anymore - I guess it was not a good idea.

    Still need solution though.

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  3. Anonymous
    2013-11-05T18:22:22+00:00

    Where I have seen this it seems to be related to color profiles.

    Using the old DLLs gets ones that don't have the problem with the bad color profile but gives up features if it works at all.

    keulemann's solution of deleting color profiles seems to fix the problem though the problem might come back if the color profile gets reloaded. If the problem color profile is one that loads automatically through plug and play hardware detection the problem might come back.

    If you have two computers where one works and one doesn't comparing the color profile settings might point out the problem profile.  

    To get to the color management dialog open Color Management in Control Panel

    This image shows the Color Management dialogs from Windows 7 and 8. It does seem like a 'display' ICC profile most likely causes the problem since changing printers usually does not fix the problem.

    In the image above I would select and Remove the 22 inch LCD Monitor x223w.icm file, probably the vg2230wm.icm and a few other hardware specific ones that are not shown but have short cryptic names.

    If the problem goes away after removing suspect monitor profiles, resist the urge to let Windows Update reinstall them later or the problem might come back.

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  4. Anonymous
    2013-12-09T10:40:44+00:00

    Every time when I open a picture file with Windows Photo Viewer or Office Picture Manager and trying to give print, I will get only one option install printer even after installation of printer driver

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