Windows 7 won't print through Photo Viewer and Picture Manager.

Anonymous
2009-10-05T00:22:03+00:00

Every time I open a picture file with Windows Photo Viewer or Office Picture Manager and attempt to print, I get 4 message boxes that read, "Your pictures can't be printed because this error occurred".

There is nothing else but an OK button - not even an error ID.

The strangest thing is I can print anything with any other program just fine. Firefox, Photoshop, all of those print without a problem. It's only Photo Viewer and Picture Manager that do this.

Printer is an Epson RX595 with 64 bit drivers.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-09T09:45:34+00:00

My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem. 


Rating posts helps other usersMark L. Ferguson MS-MVP

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42 additional answers

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  1. Anonymous
    2011-08-26T11:02:47+00:00

    it working,print like smooth....

    now i have make sure, that i have keep that dll files in d:\backup important files

    just in case i have to re installed win7 super megaultimate powerfull

    :)

    NB: need at least 30 minute to solve attribute change

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  2. Anonymous
    2011-12-09T12:50:49+00:00

    RoyceBarber wrote:

    "...so I'm still stuck. i don't think the dll is the problem after all.

    I can print anything everywhere except Windows 7 Photo Viewer. I replaced the system32 print dll with one on another windows7 machine, and that didn't solve the issue.

    Would simply reinstalling my printer driver (it's pretty huge, as it's a hp duplex network printer) be a good idea?"

    It probably is the DLL.  When you replaced it with another W7 copy, you got another bad DLL.  This is a minor issue that's likely low on the MS bugfix tree.  It was reported to them years ago.

    Reinstalling the printer likely won't help, and be a hassle for you.

    Print from another application.  Here's a terrific FREE photo manipulator...   CLICK HERE.   No malware or spyware.

    Please inclue name of free photo manipulator.  "Click Here" does not work. Thanks jwarf

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  3. Anonymous
    2011-12-20T03:43:50+00:00

    I have one more tidbit that might help to resolve this issue.

    I didn't have this problem with Windows 7 64-bit until I downoladed and installed the Windows Live Photo Gallery.  From that point on the Print function in Preview ceased working wirh 4 error screens cascading down with the same message as in your case.   I have uninstalled Windows Live, but the Preview Print problem remains.  This is not related to printer drivers as far as I know, and the printer works fine with other applications.

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  4. Anonymous
    2012-03-02T06:14:07+00:00

    I did a System Restore but still have the same problem

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