My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem.
Rating posts helps other usersMark L. Ferguson MS-MVP
Windows 7 won't print through Photo Viewer and Picture Manager.
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Anonymous
Every time I open a picture file with Windows Photo Viewer or Office Picture Manager and attempt to print, I get 4 message boxes that read, "Your pictures can't be printed because this error occurred".
There is nothing else but an OK button - not even an error ID.
The strangest thing is I can print anything with any other program just fine. Firefox, Photoshop, all of those print without a problem. It's only Photo Viewer and Picture Manager that do this.
Printer is an Epson RX595 with 64 bit drivers.
Windows for home | Previous Windows versions | Music, photos, and video
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Anonymous
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Anonymous
2011-04-24T04:51:07+00:00 frodoboy you're completely right, that fixes the issue, but it forces me to use a very old, uncomfortable version of the printing screen. i feel like im back in the days of windowsXP, it's that bad. do you know where i can get a working version of the current photowiz.dll?
UPDATE: i thought copying the DLL from another windows7 computer would fix it... but.... it seems even doing that makes windows ignore the printing option.
using a crusty old version of the DLL works fine, as frodoboy said, but it's uncomfortable because it's a very outdated interface.
so im still stuck. i don't think the dll is the problem after all.
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Anonymous
2011-04-24T05:02:43+00:00 System restore is really a very last option. I've had major issues with system restore.
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Anonymous
2011-04-24T05:16:24+00:00 Mark could you please explain that again?
I can print anything everywhere except Windows 7 Photo Viewer. I replaced the system32 print dll with one on another windows7 machine, and that didn't solve the issue.
Would simply reinstalling my printer driver (it's pretty huge, as its a hp duplex network printer) be a good idea?
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Anonymous
2011-04-24T23:59:09+00:00 RoyceBarber wrote:
"...so I'm still stuck. i don't think the dll is the problem after all.
I can print anything everywhere except Windows 7 Photo Viewer. I replaced the system32 print dll with one on another windows7 machine, and that didn't solve the issue.
Would simply reinstalling my printer driver (it's pretty huge, as it's a hp duplex network printer) be a good idea?"
It probably is the DLL. When you replaced it with another W7 copy, you got another bad DLL. This is a minor issue that's likely low on the MS bugfix tree. It was reported to them years ago.
Reinstalling the printer likely won't help, and be a hassle for you.
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