Windows 7 won't print through Photo Viewer and Picture Manager.

Anonymous
2009-10-05T00:22:03+00:00

Every time I open a picture file with Windows Photo Viewer or Office Picture Manager and attempt to print, I get 4 message boxes that read, "Your pictures can't be printed because this error occurred".

There is nothing else but an OK button - not even an error ID.

The strangest thing is I can print anything with any other program just fine. Firefox, Photoshop, all of those print without a problem. It's only Photo Viewer and Picture Manager that do this.

Printer is an Epson RX595 with 64 bit drivers.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-09T09:45:34+00:00

My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem. 

Rating posts helps other usersMark L. Ferguson MS-MVP

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  1. Anonymous
    2009-10-05T04:13:10+00:00

    I would make sure you have the latest drivers for your printer installed.

    Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

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  2. Anonymous
    2009-10-05T21:01:00+00:00

    Already have. Like I said, everything else prints fine which means it has to be a problem with the two picture viewing apps.

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  3. Anonymous
    2009-12-28T00:13:08+00:00

    I am getting this exact same error,

    In Windows 7,

    The following Programs are having this issue:

    Windows Photo Viewer

    Windows Live Photo Gallery

    Microsoft Office Picture Manager

    a brief description:

    In any of these programs, i can view the document before printing it.

    Click print button:

    Generating Preview

    [===========]

    4 windows pop-up one after the other in very rapid squence each identical:

    | Print Pictures Error                                                            |

    |                                                                                        |

    | Your pictures can't be printed because this error occured :   |

    |                                                                                        |

    |                                                                                        |

    yup that's right.. BLANK!

    I did Windows 7 Reinstall.... (upgraded as deleting the data is waaay to tedious, and nope this didn't go away)

    I did check printers, reinstalled printer drivers, tried other printers, no change.

    Some help would be extremely appreciated.

    Additional information, the Generating preview never actually gives me a preview of anything, it stays as is with the progressbar.

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  4. Anonymous
    2010-01-07T19:11:46+00:00

    I too am having multiple printing problems since getting a new PC with Windows 7. Some applications print a document while others don't, so it's not the printer drivers per se. The same document (e.g. a tif file) will successfully print under some applications, but the same document and same printer will fail under other applications It seems to be a widespread problem, as I've seen multiple reports of the problem. Matt

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