My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem.
Rating posts helps other usersMark L. Ferguson MS-MVP
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Every time I open a picture file with Windows Photo Viewer or Office Picture Manager and attempt to print, I get 4 message boxes that read, "Your pictures can't be printed because this error occurred".
There is nothing else but an OK button - not even an error ID.
The strangest thing is I can print anything with any other program just fine. Firefox, Photoshop, all of those print without a problem. It's only Photo Viewer and Picture Manager that do this.
Printer is an Epson RX595 with 64 bit drivers.
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My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem.
Rating posts helps other usersMark L. Ferguson MS-MVP
System restore is really a very last option. I've had major issues with system restore.
frodoboy you're completely right, that fixes the issue, but it forces me to use a very old, uncomfortable version of the printing screen. i feel like im back in the days of windowsXP, it's that bad. do you know where i can get a working version of the current photowiz.dll?
UPDATE: i thought copying the DLL from another windows7 computer would fix it... but.... it seems even doing that makes windows ignore the printing option.
using a crusty old version of the DLL works fine, as frodoboy said, but it's uncomfortable because it's a very outdated interface.
so im still stuck. i don't think the dll is the problem after all.
Hi, Try doing a System Restore. I had a similar problem, I just didn't get the error message, but Picture Manager would not print my photos. I did a System Restore back to a date before it quit, and it fixed the problem.
Hi, I am having the same exact problem with Windows 7 , new computer, new printer. Everything has been working fine for about six months. Then suddenly Picture Manager quit printing. I know nothing about working with system files, so could you please walk me through step-by-step as to what you did? I downloaded the 5.1 photowiz.dll file that you mentioned, but I don't have a clue what to do with it now that I've got it!!
btw, I also let my ink cartridges get really low before I changed them -- I saw where someone else did too. I also changed the cartridges, hoping that would fix the problem, but it didn't.
Thanks for your help.