Windows 7 won't print through Photo Viewer and Picture Manager.

Anonymous
2009-10-05T00:22:03+00:00

Every time I open a picture file with Windows Photo Viewer or Office Picture Manager and attempt to print, I get 4 message boxes that read, "Your pictures can't be printed because this error occurred".

There is nothing else but an OK button - not even an error ID.

The strangest thing is I can print anything with any other program just fine. Firefox, Photoshop, all of those print without a problem. It's only Photo Viewer and Picture Manager that do this.

Printer is an Epson RX595 with 64 bit drivers.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-10-09T09:45:34+00:00

My Office Picture Manager calls a dialog that has a dropbox to set the printer. If you can create a document image (*.mdi) you will know it's the printer driver that has a problem. 

Rating posts helps other usersMark L. Ferguson MS-MVP

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  1. Anonymous
    2016-12-02T21:17:37+00:00

    This totally worked for me, but I deleted anything with ICC for the display and the printer. So happy to be able to print quickly again! Thanks!

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  2. Anonymous
    2011-04-24T04:51:07+00:00

    frodoboy you're completely right, that fixes the issue, but it forces me to use a very old, uncomfortable version of the printing screen. i feel like im back in the days of windowsXP, it's that bad. do you know where i can get a working version of the current photowiz.dll?

    UPDATE: i thought copying the DLL from another windows7 computer would fix it... but.... it seems even doing that makes windows ignore the printing option.

    using a crusty old version of the DLL works fine, as frodoboy said, but it's uncomfortable because it's a very outdated interface.

    so im still stuck. i don't think the dll is the problem after all.

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  3. Anonymous
    2009-10-05T21:01:00+00:00

    Already have. Like I said, everything else prints fine which means it has to be a problem with the two picture viewing apps.

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  4. Anonymous
    2009-10-05T04:13:10+00:00

    I would make sure you have the latest drivers for your printer installed.

    Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

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