Windows 7 Unable to install Itunes. An error occurred during the installation of assembly HRESULT:0x800736FD

Anonymous
2010-01-10T20:17:51+00:00

**Original Title** An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x800736FD

Windows xp to Windows 7 32 bit install of home premium.  iTunes will not install.  The installation freezes at Publishing product information, gives this error message:

An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x800736FD

stays frozen and eventually claims iTunes was installed correctly.  Opening iTunes produces an error stating that Apple application support is not installed (Apple application support/Apple mobile device support are not on the computer).  (Bonjour, Quicktime, and Apple software update are there).  I have uninstalled the programs which goes fine but nothing I try can get itunes to work.  I tried installing itunes 8.0, running on a different administrator user, running as administrator, stopping all programs from running, and installing while offline.  I read that there might be a problem with Microsoft Visual C++ 2005.  My computer shows  both Microsoft Visual C++ 2005 Redistributable andMicrosoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 on it.  I tried installing the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update file vcredist_x86.exe found at **http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en#filelist**

but it freezes at around 100% of completion. 

This is where I am now.  My Windows updates have not been failing and my system is up to date.  I do not know what to do as I need this program installed in order to use my phone.

Thank you for your time and any assistance you might be able to offer.

--Daniel

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-01-12T01:57:11+00:00

I reinstalled Windows 7.

Good luck other people with the same problem.

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  1. Anonymous
    2010-01-11T16:26:18+00:00

    Look into this folder:

    C:\Users\USERNAME\AppData\Local\Temp

    do you find a log?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  2. Anonymous
    2010-01-11T15:42:11+00:00

    Windows/Temp has two log files:

    MpSigStub.log

    and

    MpCmdRun.log

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  3. Anonymous
    2010-01-11T14:04:46+00:00

    Do you find a log file in your temp folder? Can you please look inside the log file for more details?

    André

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  4. Anonymous
    2010-01-10T21:09:42+00:00

    I just tried installing the vcredist_x86.exe again and it stops on the step on the third go through the progress bar (one stage is checking previous installs or something like that) and freezes.  Task manager can end it but I am then presented with the message that Windows installer has stopped responding.  Leaving it alone for half an hour or so gives the error message

    Error 1935.An error occurred during the installation of assembly

    'Microsoft.vc80.CRT,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processor/Architecture="x86"'.

    Please refer to Help and Support for more information.

    Trying to run the install after this gives the message that another program is being installed and I must wait until that installation is completed.  A restart is needed before trying again.

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