Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650. The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine. Downloaded the most current driver from the company's Web site. Seeemd to work for a day, but now I'm getting the same behavior. Crabby Office Lady

This is a Microsoft community, is it not about time that They (Microsoft) stepped up and fixed this problem. This thread is now 32 pages long and all that Microsoft seem to be able to contribute is their stock reply for the users to make sure they have the latest driver, Well yes I have and it is even worse than the previous one. It is Microsoft who should fix it and if they cannot then at the very least they should talk directly to NVIDIA. MICROSOFT STOP PUSHING ME SO HARD IN THE DIRECTION OF APPLE.

The only driver that works is a Windows 7 driver 347.88; many people are just using this driver because NVIDIA says it is a local issue and there newest drivers do not work with Windows 10 on a 32 bit machine. So, the NVIDIA driver 347.88 works great but the very helpful Window10 system keeps installing the latest version of the driver 7/22/2015 353.62 version; how can I stop Windows10 from putting this newer version on my machine? I keep installing 347.88 and it keeps getting updated. I know this is an old thread, but I have experienced a similar situation. I also have a 32-bit system that's been updated over the years, including Vista, Windows 7, Windows 8 (8.1) and Windows 10. My old video card failed (during my Windows 8.1 period) and I replaced it with an nVidia Quadro K420. But after Windows 10 upgraded the drivers, I also kept getting the "stopped responding" error. After much experimenting, I found that using an older driver version 340.52 solved the issue. However, recently I wanted to use the NVENC video encoding feature of the card, but the old drivers wouldn't support it. So, I tried the new latest drivers which allowed me use NVENC, but started giving me a flood of these errors again. So my choice appeared to either living with the errors (and freezes) or giving up on the NVENC encoding feature. When I saw your post, I started looking for a Windows 7 version of the card that was old enough to eliminate the errors, but still enable NVENC. I found version 348.40 (similar range to your 347.88 for your GeForce card) and it did indeed enable the NVENC encoder on my card. I've been playing with it a lot and so far not even one "not responding" error of freeze. So far so good, thanks to your post. I really think that what nVidia told you about the 32-bit drivers for Windows 10 is correct. Since almost all newer PC's are 64-bit now, nVidia probably doesn't consider this to be a widespread problem so they're not very motivated to find a fix. Now, to answer your question about not allowing automatic driver updates, you can download a little tool from Microsoft that lets you hide updates, as long as you catch them in time. I use it everyday as it only takes a few seconds. Here's the link: https://support.microsoft.com/en-us/kb/3073930 I hope it works for you. Thanks again for your post.

Well, I had my computer in for repair and to have the AMD driver updated.....it's still doing it, just not as often :(

“Display driver stopped responding and has recovered” error.

Anonymous

Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
Downloaded the most current driver from the company's Web site.
Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

0 comments

334 additional answers

Anonymous

2016-05-18T07:30:21+00:00

This is a Microsoft community, is it not about time that They (Microsoft) stepped up and fixed this problem.

This thread is now 32 pages long and all that Microsoft seem to be able to contribute is their stock reply for the users to make sure they have the latest driver,

Well yes I have and it is even worse than the previous one.

It is Microsoft who should fix it and if they cannot then at the very least they should talk directly to NVIDIA.

MICROSOFT STOP PUSHING ME SO HARD IN THE DIRECTION OF APPLE.
Was this answer helpful?

0 comments No comments
Anonymous

2016-05-18T01:12:17+00:00

The only driver that works is a Windows 7 driver 347.88; many people are just using this driver because NVIDIA says it is a local issue and there newest drivers do not work with Windows 10 on a 32 bit machine. So, the NVIDIA driver 347.88 works great but the very helpful Window10 system keeps installing the latest version of the driver 7/22/2015 353.62 version; how can I stop Windows10 from putting this newer version on my machine? I keep installing 347.88 and it keeps getting updated.

I know this is an old thread, but I have experienced a similar situation. I also have a 32-bit system that's been updated over the years, including Vista, Windows 7, Windows 8 (8.1) and Windows 10. My old video card failed (during my Windows 8.1 period) and I replaced it with an nVidia Quadro K420. But after Windows 10 upgraded the drivers, I also kept getting the "stopped responding" error. After much experimenting, I found that using an older driver version 340.52 solved the issue. However, recently I wanted to use the NVENC video encoding feature of the card, but the old drivers wouldn't support it. So, I tried the new latest drivers which allowed me use NVENC, but started giving me a flood of these errors again. So my choice appeared to either living with the errors (and freezes) or giving up on the NVENC encoding feature. When I saw your post, I started looking for a Windows 7 version of the card that was old enough to eliminate the errors, but still enable NVENC. I found version 348.40 (similar range to your 347.88 for your GeForce card) and it did indeed enable the NVENC encoder on my card. I've been playing with it a lot and so far not even one "not responding" error of freeze. So far so good, thanks to your post. I really think that what nVidia told you about the 32-bit drivers for Windows 10 is correct. Since almost all newer PC's are 64-bit now, nVidia probably doesn't consider this to be a widespread problem so they're not very motivated to find a fix.

Now, to answer your question about not allowing automatic driver updates, you can download a little tool from Microsoft that lets you hide updates, as long as you catch them in time. I use it everyday as it only takes a few seconds. Here's the link: https://support.microsoft.com/en-us/kb/3073930

I hope it works for you. Thanks again for your post.
Was this answer helpful?

0 comments No comments
Anonymous

2016-04-15T23:00:06+00:00

Well, I had my computer in for repair and to have the AMD driver updated.....it's still doing it, just not as often :(
Was this answer helpful?

0 comments No comments
Anonymous

2016-04-15T11:27:14+00:00

Oh, I'm 64-bit.
Was this answer helpful?

0 comments No comments