“Display driver stopped responding and has recovered” error.

Anonymous
2009-10-13T16:38:34+00:00
  • Running Windows 7, 32-bi,t on a Lenovo W500. Display Driver: ATI Mobility Radeon HD 3650.
  • The error message (“display driver stopped responding & has recovered”) follows a system freeze, a short blackout. Then everything works fine.
  • Downloaded the most current driver from the company's Web site.
  • Seeemd to work for a day, but now I'm getting the same behavior.

Crabby Office Lady

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-27T00:10:30+00:00

Hello Crabby Office Lady,

This error can happen because of an outdated video driver, to many programs running at one time or even high CPU activity. There is a link to a KB article on the following post that gives more info on the issue and helps to fix it, see:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/error-display-driver-stopped-responding-and-has/1b6c2b8b-b0a7-49d9-bc3b-e9cc98d51004

L.D.

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  1. Anonymous
    2013-04-01T10:56:57+00:00

    "set the TDR values to 0 instead of the default 2"

    Which key are you referring to ? With the TdrDelay  key,  2  was the original default value = 2sec ,

    so setting it to 0 means you should have a higher likelihood of a TDR.

    Setting the TDR value up to 8 or 10 (I set mine to 5) should be adequate in regard to it being too sensitive.

    To disable TDR  you would use the following key (so I've read. No need to try it yet) -

     -HKLM\System\CurrentControlSet\Control\GraphicsDrivers.

    -Add following  DWORD    TdrLevel

    • Set the value to  0 .

    However, disabling TDR is more likely to end up with what the TDR is supposed to prevent, a BSOD.

    Well,  it's not supposed to prevent BSOD altogether, just premature BSOD's caused by a lag in the system.

    • But, there could be an advantage to getting a BSOD over a TDR . I'm not positive, but if there

    is no dump file created when a TDR occurs then the dump file created from a BSOD could reveal

    the real cause of the TDR's.

    Check your Windows  \ minidump  folder and see if there are any dmp files. If so, upload them along

    with your  msinfo32  file  to  Skydrive for analysis (Starting a new thread in the Hardware or Performance forums would better than carrying on with this old thread).

    I'm not going to be simplistic as PH was earlier with his fix that was supposed to work for everyone

    (everyone downloads a virus from a torrent site ? ).

    As I said earlier. There is no one fix, and I can't really add to all those options that you guys may have tried (especially without know everything you have tried). I can only reiterate - Don't keep hammering

    away at installing different  graphics drivers. Particularly when you have installed Windows fresh.

    Using Firefox 11.0  here. Never tried Chrome. My Nvidia Machine currently has the 310.90 driver

    and my ATI machine has the 13.1 driver, but I've never used any driver that caused TDR or BSOD.

    I have had a corrupt driver install, but not a faulty driver.

    So, if both of you (dlvrd and Marc) are getting TDR with only the basic system install  -

    eg- Windows updates (don't do the 'optional' updates), system drivers, browsers, AV and a game or

    two and are still experiencing TDR,  then  you still should  verify there are no software/services conflicts

    by running via Clean Boot -

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Still getting TDR ? It's looking more like hardware fault somewhere. While re-flowing the solder on

    a motherboard has been know to do wonders, it will not fix leaking capacitors or borked PCIe slots.

    It all has to be checked - HDD, gpu, RAM , the lot. I believe I also mentioned gpu voltage tweaks and

    psu's in  an earlier post.

    More reading -

    NVIDIA Statement on TDR Errors - NVIDIA Forums

    The nvlddmkm error - What is it? - NVIDIA Forums

    .

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  2. Anonymous
    2013-04-01T03:32:21+00:00

    I have reformatted, installed a variety of display drivers, re-flowed the solder on the motherboard in my oven at 385 degrees Fahrenheit, and some other checks. I don't know what else to do so if you figure something out please post the solution here.

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  3. Anonymous
    2013-03-31T22:56:44+00:00

    I just built a new computer, a gaming machine. This problem cropped up about a week after we got it up. I went into the registry and set the TDR values to 0 instead of the default 2. Before that I ran the fix-it on Microsofts website and it set those values to 8, it did nothing. Setting the values to 0 helped a lot but still does it. I see this is a problem with all kinds of machines so it's the fault of something in windows. Perhaps some of you might fix yours by setting those values to 0. It is annoying to say the least. One other thing, on my machine playing games it never happens. I am going to increase the voltage to the gpu and see what happens.

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  4. Anonymous
    2013-03-29T03:57:29+00:00

    So I just got this issue this morning and Its happening mostly when I open Chrome browser, though it sorta random. I have updated both my Nvidia driver and Chrome, but problem persist. I havent installed or got anything new for the computer, but it just happened today.

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