Windows 7 Explorer Frequently Crashes - Error 0xc0000374

Hi Zombie,

Its probably a problem with Shell Extensions. A Shell Extension is nothing but right click menu options installed by third party programs on your computer. They appear to access features of a particular program within Windows Explorer window. A malfunctioning shell extension could be responsible for your computer to crash like this.

What you can do is disable any malfunctioning shell extensions using appropriate programs. Google for free shell extension editor programs, you'll get plenty of freewares. Install it. From a complete list of all shell extensions, right click the faulty one and select "Disable" option.

If you are experiencing Windows 7 crashes after installing a specific program then it is possible that it might have installed some Dynamic Link Library (DLL) files which no longer support the operating system which is currently installed. For example, the program might have installed a DLL file which is made for Windows XP on your Windows 7 computer likewise. To resolve this issue, there are two choices: 1) Uninstall the program; or otherwise 2) Restore your computer to an earlier date.

To uninstall the most recently installed program, click Start, select Control Panel. Click Programs | Uninstall a Program. Select the program name and click "Uninstall" button.

To restore your computer back to an earlier date use System Restore feature. Click Start, point to All Programs | Accessories | System Tools. Select System Restore. Click Next, select a restore point before installing your new software and click "Restore my computer". Follow the on screen instructions.

If you need more detailed and specific information, please visit here:

http://windows7crashing.com/

I have similar problems - no window crashes, but all my MS Office Proffesional Plus 2010 applications are crashing sporadically but unfortunately very frequently when I am working on screen shots etc.

Name der fehlerhaften Anwendung: POWERPNT.EXE, Version: 14.0.4754.1000, Zeitstempel: 0x4b967cf0

Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7601.17514, Zeitstempel: 0x4ce7ba58

Ausnahmecode: 0xc0000374

Fehleroffset: 0x000ce653

ID des fehlerhaften Prozesses: 0x1be4

Startzeit der fehlerhaften Anwendung: 0x01cc31b64c758471

Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Microsoft Office\Office14\POWERPNT.EXE

Pfad des fehlerhaften Moduls: C:\Windows\SysWOW64\ntdll.dll

Berichtskennung: 128122c3-9dab-11e0-acf8-889ffaf2bc39

Does anybody have any advice on this? Thanks!!!

May be the problem is abaut the bad installation of "Internet Download Mannager" but this is just suggestion. Try to uninstall the program check if the problem exists, then try to install it again and then check for problems.

I have the same problem except in my case it happens when I open Control Panel. here is my .dmp file: http://cid-ec4918dff70b5c89.skydrive.live.com/redir.aspx?resid=EC4918DFF70B5C89!134

Below is the detailed info from the event viewer:

Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce796f3

Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96e

Exception code: 0xc0000374

Fault offset: 0x000c37b7

Faulting process id: 0xcb8

Faulting application start time: 0x01cbd8d0ec9c8d25

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: d7288816-44c5-11e0-9484-00138f5198b0

XML:

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2011-03-02T12:08:54.000000000Z" />

  <EventRecordID>66132</EventRecordID>

  <Channel>Application</Channel>

  <Computer>/Computer>

  <Security />

  </System>

• <EventData>

  <Data>Explorer.EXE</Data>

  <Data>6.1.7601.17514</Data>

  <Data>4ce796f3</Data>

  <Data>ntdll.dll</Data>

  <Data>6.1.7601.17514</Data>

  <Data>4ce7b96e</Data>

  <Data>c0000374</Data>

  <Data>000c37b7</Data>

  <Data>cb8</Data>

  <Data>01cbd8d0ec9c8d25</Data>

  <Data>C:\Windows\Explorer.EXE</Data>

  <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

  <Data>d7288816-44c5-11e0-9484-00138f5198b0</Data>

  </EventData>

  </Event>

Best regards,

Atanas

Edited: on 06/04/2011 15:59

I found the problem. It's because of exeption after loading  the firebird cpl applet (system32\Firebird2Control.cpl). When I was renamed the file with some different extension the problem was gone. Thank you anyway!

Best regards

Atanas

Hey could someone please look at my dump file and tell me the issue?

http://cid-1b9d771d3a50e49a.office.live.com/self.aspx/Public/explorer.exe.4164.dmp

Running Windows 7 Professonal 64bit, and keeps crashing whenever I try to fast forward/skip around in a youtube flash video.

Thanks!!