KVM switch + Windows 7 creates monitor switching nightmare

Anonymous
2009-10-29T16:44:18+00:00

I have a problem with Windows 7 and my KVM switch (Iogear model# gcs1764) which is makes switching via KVM an absolute nightmare.  The iogear KVM does not use drivers nor are any available on their website.

Here's what happens:

I switch from Win 7 (2 monitors) to XP (1 monitor) via KVM.  When I switch back to Win 7 (2 monitors) sometimes Win 7 will throw my desktop to the 2nd monitor (1st monitor goes blank) and opening up display settings only shows the 2nd monitor as existing.  It's as if the 1st monitor is now unplugged which it isn't.  At this point I have to go into display settings, click Detect, and then it re-detects my 1st monitor and "extends" my desktop back out over 2 monitors.  All windows have now been thrown to my 1st monitor and i have to rearrange all my work back across 2 monitors.  This is why KVM switching in Win 7 makes my work life a living nightmare.  This isn't all of it either...

When everything gets thrown to my first monitor, it takes any windows that were maximized and resizes them to about 1/4 my screen size.  Due to compatibility issues between Win 7 and SQL Server Management Studio, Management Studio has a redraw bug that doesn't "re-size" the query window correctly.  So even though I maximize the app, when I start typing in the query window my text disappears about 1/4 the way across the whole window.  The only way to fix this is to save all my work, close the app, and then re-open the app with all my work.  So basically every time I switch computers there's about a 1/5 chance I have rinse and repeat everything I just typed above.  Fun times.

So are there any future fixes planned for this?  I have tried everything and nothing fixes this problem.  I have all the latest Nvidia drivers (my card: Nvidia GTS 250).

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-04-29T23:48:05+00:00

    If I were Trendnet, and all the other KVM Manufacturers, I would be lobbying Microsoft to fix this (and definetely checking with their lawyers)..

    If I were Trendnet, I wouldn't be wasting time trying to lobby Microsoft, I'd be putting my energy into developing a KVM switch that works.  You can't patent an idea, you can only patent the means in which you execute that idea (how the idea is brought to fruition).  Relating to KVM switches it's like this - If Avocent invented and patented the On Screen Display menu on their switches, that doesn't mean other companies can't develop an On Screen Display menu for their switches - it only means that other companies have to figure out their own way to do it, they can't just copy Avocent's engineering.

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  2. Anonymous
    2010-04-29T05:56:39+00:00

    Joseph,

    When I wrote "This USB DDM patented technology is the only solution for sharing among Windows 7 systems"  months ago,  I did mean that it was the over all the best switch technology I tested for sharing USB HID console devices among Windows 7 systems.  It's only my personal experience.  Of cause, technology itself will be advanced all the time, any one can release more advanced one to the existing one.   And the most important for me is that I should my right and freedom to express my opinions no matter what if someone just don't agree with me or not. 

    It's not true we can create a monopolizing case here, but because we did truly spend thousands of our engineering time to test those issues bother Windows 7 users.  And we're just a small group of engineers who try to help and contribute good results.  We're simply too small and don't have the power to manipulate the market. 

    The issue we're all talking about here is just the video HPD (Hot Plug Detect) issue.  To solve just the video HPD issue of Windows 7, it is very easy find a way to feed DDC/EDID communication to Windows 7 all the time.   Any KVM switches (not necessary be the ConnectPRO's UR+ serial) can solve this issue, if they find a way to feed the info to all connected Windows 7 systems.  Some KVM makers/OEM makers (as you listed) already having some models provide the solution.   It also can be solved by putting a so called "EDID ghost" "DDC/EDID emulator" between Windows 7 system and KVM switch (if the KVM switch can not provide the EDID communication feeding to all the connected Windows 7 systems). 

    However, those EDID things just solve one of many HPD issues from Windows 7.   Because there are so many USB devices we connected to our systems now, the next big problem for HPD issue should be the USB HPD.   70~80% of most USB devices we plug-in to our systems are so called "USB HID" class devices (Human Interface Devices - such as keyboard, mouse, drawing tablet and touch screen ...etc.).  

    There are three types of USB KVM switch which use different technology base to deal with the USB HPD. 

    1. USB hub type KVM switch  (also called "Enumerated USB switch") - more than 90% of USB KVM switches currently in the market are based on this core.

    Switching among connected systems is just like physically plug and unplug USB cables to/from the connected system. The result is each time you switch to different system, the target system have to do "USB enumeration" totally for each USB devices you want to share.  This earliest solution try to switch USB devices applied a relatively "hands off" approach.  It's both a good and bad thing.  The advantage is 100% transparent.  The disadvantage is that it takes time to do finish the enumeration procedures each time you "switch" and no hot-key commands can be issued. 

    1. Emulated-type USB switches - just like their PS/2 ancestor, it emulates itself as a simple keyboard and/or mouse device to connected systems.  As results, just basic keyboard and mouse functions can be repackage and present to connected systems.  The good thing is that the enumeration process for the keyboard and/or mouse takes place only once.  
    2. DDM (Dynamic Device Mapping) based USB switches -  it dynamically learns(copy) and represents the shared USB HID devices to each connected systems and keep alive of the communication among them.   Once the mapping is done, it eliminates the enumeration procedure when switch among connected systems.  And at the same time, it also preserve all the functions and characteristics of the shared USB HID devices.  This not only helps to make the switching/reconnecting faster, it also increases switching reliability. 

    We can take other time to talk about how to solve other types of HPD (such as Audio devices...etc.).

    Life is too short to mislead others.  The truth will be proofed.   We hope every one having a peace of mind in computing.

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  3. Anonymous
    2010-04-25T17:48:42+00:00

    Unfortunately - one of the ports on my TK-803R died today :(

    While it's under warranty - I would be without a switch while I waited for mine to ship off and be returned so I decided to look at possibly purchasing a new one.  I started searching for "Windows 7 Compatble KVM's" since the Connect Pro's don't have a > 4 port unit.

    I ran across the following post:  http://www.tomshardware.com/forum/2129-63-windows-compatibility

    In it - KVM Pro (who has posted numerous times on various related posts - including this one <and he works for ConnectPro>) states the following:  ConnectPRO new UR-12+ or UR-14+ models with USB DDM technology which provide true USB device mapping to each connected systems. This USB DDM patented technology is the only solution for sharing among Windows 7 systems.

    If this is true - that means that only KVM Pro's company's units (Connect Pro) will be Windows 7 Compatible... (Other than using the seperate emulator between systems and KVM's).

    Now I'm not a lawyer (any out there wish to comment) - but this sure sounds like monopolizing to me...  Either way this is TOTALLY UNACCEPTABLE...  If I were Trendnet, and all the other KVM Manufacturers, I would be lobbying Microsoft to fix this (and definetely checking with their lawyers)..

    I also happened to notice a Zonet KVM with a Windows 7 Compatible sticker on it at Fry's.  I can't find anything online that confirms that they do/do not have Full Time/Active DDC - so I have sent a tech support request to them (and included the link for this post) to find out.  http://www.zonetusa.com/supports-44.aspx

    I also found an IO-Gear one that states it's compatible.  http://www.iogear.com/product/GCS632U/

    If the statement from KVM Pro is correct - then I can't see these being truly Windows 7 Compatbile.


    Joseph W. Leathlean

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  4. Anonymous
    2010-04-19T22:58:58+00:00

    This discussion has been  going on since october 2009 !!

    Yup. Shows you just how much MS is dedicated to making Windows the best product possible for their clients. Monopolies suck. I hope MS continue to get sued over that until the end of times...

    Can you imagine a company other that MS telling their customers that the fault they've created in their own product will not be fixed because... LOL ...well, they wouldn't actually bother telling you why. You'd have to guess that it's because their business partners are more important to them than their actual clients. I mean WTF?! :+o

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  5. Anonymous
    2010-04-17T13:46:05+00:00

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