Configuration error setting up Xbox 360 as media extender with Windows 7 media PC

Anonymous
2010-04-24T01:10:16+00:00

Currently running Windows 7 x32.

Until recent update to XBox 360, all was working fine using 360 as a media centre extender.

Now fails and when I try to resestablish a connection a configuration error arises.

Network connection seems fine as I can still stream media fine to Xbox dashboard.  Media centre seems to find and install extender OK, just fails at configuration.

Have tried with AV and fiewalls disabled (Karspersky) with no success. 

Frustrating as was working fine, now the functionaility is lost.

ANy help would be greatly appreciated

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-02-03T07:38:54+00:00

For months, I experienced a problem exactly like the one described here, but I've finally fixed it on my machine and I believe I've got to the core of it.

The fix (this is for Windows 7, may also apply to Vista):

  1. Find your 'Users' folder (usually c:\users).
  2. Under 'Users' folder, go to subdirectory 'Default\AppData\Local\Microsoft\Windows Live'.

Note: The directory may not exist, but I've seen the extender problem only on a computer that does have it.

  1. Inside this directory, there are additional subdirectories (e.g. 'Bici' and 'SqmApi'). Inside, there are several files with .sqm extension. THE PROBLEM IS WITH .SQM FILE PERMISSIONS. Specifically, the profile service has no permission to access or copy the files when creating a new profile.
  2. To fix the permission issue, perform the following actions on each of SQM files.

Note: Inheriting parent container permissions will grant Everyone read access to the files.

a. Right click on the file, select Properties.

b. Select Security tab, click on Advanced button

c. Select Permissions tab (selected by default), click on Change Permissions... button.

d. MARK THE CHECKBOX: Include inheritable permissions from this object's parent.

e. Press OK button several times to close all the dialogs.

Then, setup Media Center Extender per regular instructions.

While these steps successfully repaired my computer, they may not apply to every situation. My advice is to run the following diagnostics steps:

  1. Use Control Panel to create a new user account.
  2. Use 'Switch user' (or Log off/Log on) in an attempt to log into this new account. This attempt will fail (if not, you may have a different problem).
  3. Examine 'Application' event log (under 'Windows Logs') for the relevant events.

On my machine, I've got several warnings with Event Id 1509 about the files that couldn't be copied from Users\Default to Users\TEMP due to access denied errors. These were .sqm files with incorrect permissions.

If you like this solution, you may also like our http://docs.com service ;-) The solution presented here can be found in a documenthttp://docs.com/AF1P.

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  1. Anonymous
    2010-05-10T20:51:30+00:00

    Dear Adam-Support Engineer <abbr class="affil">Microsoft Support</abbr> <abbr class="affil">, Moderator</abbr>

    Dear Steven - Support Engineer <abbr class="affil">Microsoft Support</abbr> <abbr class="affil">, Moderator</abbr>

    This is not an answer that works. This is obviously a bug.

    I bought a Xbox 360 Elite yesterday and have been trying desperately to connect it to my Windows 7 Home Premium desktop. I have tried all the fixes that Google and Bing throws up for the Even Viewer Errors. I have followed every FAQ, I have deleted that Media Center Extender Certificate at least a dozen times and I still can't get my Xbox 360 and Windows 7 to talk to each other. I have been on a dozen forums and there are others like me out there. This is a bug and we would like this fixed. It's a bug because I have received about three different errors in the Event Viewer each time I try and connect the Extender. I have this error:

    Media Center Extender Setup cannot create an account for the Extender with ID: uuid:10000000-0000-0000-0200-0025AE064F6C.

    Error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

    < Event xmlns =" http://schemas.microsoft.com/win/2004/08/events/event " >

    • < System >

    < Provider Name =" Microsoft-Windows-Media Center Extender " Guid =" {7B7838A3-6562-4269-BB7A-97B0D9593882} " />

    < EventID > 545 </ EventID >

    < Version > 0 </ Version >

    < Level > 2 </ Level >

    < Task > 4 </ Task >

    < Opcode > 0 </ Opcode >

    < Keywords > 0x8000000000000000 </ Keywords >

    < TimeCreated SystemTime =" 2010-05-10T20:42:13.842734300Z " />

    < EventRecordID > 124 </ EventRecordID >

    < Correlation />

    < Execution ProcessID =" 5784 " ThreadID =" 7744 " />

    < Channel > Media Center </ Channel >

    < Computer > Tomsk </ Computer >

    < Security UserID =" S-1-5-21-4123070840-423972968-3795665875-1000 " />

    </ System >

    • < EventData >

    < Data Name =" ID " > uuid:10000000-0000-0000-0200-0025AE064F6C </ Data >

    < Data Name =" Error " > -2147024597 </ Data >

    </ EventData >

    </ Event >

    I have this error:

    Cannot send Media Center Extender software to Extender 'uuid:10000000-0000-0000-0200-0025AE064F6C'.

    Error: The semaphore timeout period has expired.

    <script type="text/javascript"></script>

    < Provider Name =" Microsoft-Windows-Media Center Extender " Guid =" {7B7838A3-6562-4269-BB7A-97B0D9593882} " />

    < EventID > 301 </ EventID >

    < Version > 0 </ Version >

    < Level > 2 </ Level >

    < Task > 3 </ Task >

    < Opcode > 0 </ Opcode >

    < Keywords > 0x8000000000000000 </ Keywords >

    < TimeCreated SystemTime =" 2010-05-09T21:25:58.943050600Z " />

    < EventRecordID > 112 </ EventRecordID >

    < Correlation />

    < Execution ProcessID =" 1944 " ThreadID =" 996 " />

    < Channel > Media Center </ Channel >

    < Computer > Tomsk </ Computer >

    < Security UserID =" S-1-5-19 " />

    </ System >

    • < EventData >

    < Data Name =" ID " > uuid:10000000-0000-0000-0200-0025AE064F6C </ Data >

    < Data Name =" Error " > -2147024775 </ Data >

    </ EventData >

    </ Event >

    I have this error:

    Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-0025AE064F6C.

    Error: The owner SID on a per-user subscription doesn't exist

    <script type="text/javascript"></script>

    < Provider Name =" Microsoft-Windows-Media Center Extender " Guid =" {7B7838A3-6562-4269-BB7A-97B0D9593882} " />

    < EventID > 544 </ EventID >

    < Version > 0 </ Version >

    < Level > 2 </ Level >

    < Task > 4 </ Task >

    < Opcode > 0 </ Opcode >

    < Keywords > 0x8000000000000000 </ Keywords >

    < TimeCreated SystemTime =" 2010-05-09T21:01:36.157074600Z " />

    < EventRecordID > 107 </ EventRecordID >

    < Correlation />

    < Execution ProcessID =" 8772 " ThreadID =" 2780 " />

    < Channel > Media Center </ Channel >

    < Computer > Tomsk </ Computer >

    < Security UserID =" S-1-5-21-4123070840-423972968-3795665875-1000 " />

    </ System >

    • < EventData >

    < Data Name =" ID " > uuid:10000000-0000-0000-0200-0025AE064F6C </ Data >

    < Data Name =" Error " > -2147220985 </ Data >

    </ EventData >

    </ Event >

    And nothing seems to fix it. So please reopen this thread and fix the problem, not just assume it is fixed.

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  2. Anonymous
    2010-05-18T20:25:11+00:00

    Hi,

    Tried that too and still getting the same error.  Any other suggestions??

    Regards

    Andrew

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  3. Anonymous
    2010-05-28T01:33:43+00:00

    Hi Andrew,

    We recommend you to try the following, visit the Welcome to Xbox LIVE Connect Solution and follow the instructions:Welcome to Xbox LIVE Connect Solution!

    For more information see Connect your console to Windows Media Center

    You can also get in touch with the Xbox support team for more support options:Contact Xbox Support

    Hope this helps.

    Regards,

    Syed - Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  4. Anonymous
    2010-05-28T22:28:05+00:00

    Hi,

    AS per the original posts, the Xbox can connect fine to the PC and I can load files directly from the XBox dashboard with no issues.  Can also access Xbox live no problem, so not sure how the suggested solution helps.

    Issue is only with using the Media Centre extender

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