Configuration error setting up Xbox 360 as media extender with Windows 7 media PC

Anonymous
2010-04-24T01:10:16+00:00

Currently running Windows 7 x32.

Until recent update to XBox 360, all was working fine using 360 as a media centre extender.

Now fails and when I try to resestablish a connection a configuration error arises.

Network connection seems fine as I can still stream media fine to Xbox dashboard.  Media centre seems to find and install extender OK, just fails at configuration.

Have tried with AV and fiewalls disabled (Karspersky) with no success. 

Frustrating as was working fine, now the functionaility is lost.

ANy help would be greatly appreciated

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-02-03T07:38:54+00:00

For months, I experienced a problem exactly like the one described here, but I've finally fixed it on my machine and I believe I've got to the core of it.

The fix (this is for Windows 7, may also apply to Vista):

  1. Find your 'Users' folder (usually c:\users).
  2. Under 'Users' folder, go to subdirectory 'Default\AppData\Local\Microsoft\Windows Live'.

Note: The directory may not exist, but I've seen the extender problem only on a computer that does have it.

  1. Inside this directory, there are additional subdirectories (e.g. 'Bici' and 'SqmApi'). Inside, there are several files with .sqm extension. THE PROBLEM IS WITH .SQM FILE PERMISSIONS. Specifically, the profile service has no permission to access or copy the files when creating a new profile.
  2. To fix the permission issue, perform the following actions on each of SQM files.

Note: Inheriting parent container permissions will grant Everyone read access to the files.

a. Right click on the file, select Properties.

b. Select Security tab, click on Advanced button

c. Select Permissions tab (selected by default), click on Change Permissions... button.

d. MARK THE CHECKBOX: Include inheritable permissions from this object's parent.

e. Press OK button several times to close all the dialogs.

Then, setup Media Center Extender per regular instructions.

While these steps successfully repaired my computer, they may not apply to every situation. My advice is to run the following diagnostics steps:

  1. Use Control Panel to create a new user account.
  2. Use 'Switch user' (or Log off/Log on) in an attempt to log into this new account. This attempt will fail (if not, you may have a different problem).
  3. Examine 'Application' event log (under 'Windows Logs') for the relevant events.

On my machine, I've got several warnings with Event Id 1509 about the files that couldn't be copied from Users\Default to Users\TEMP due to access denied errors. These were .sqm files with incorrect permissions.

If you like this solution, you may also like our http://docs.com service ;-) The solution presented here can be found in a documenthttp://docs.com/AF1P.

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  1. Anonymous
    2010-12-23T13:42:40+00:00

    Is it not possible for someone from Microsoft (by arrangement with a user having the problem) to remote onto the PC and provide some actual support rather than getting the user to do all the work themselves?

    I don't in anyway mean to undermine the helpful contributions to this forum but it seems that a lot of the guess work could be eliminated if the person with the expertise was able to see for themselves what was happening.

    There seem to be many people suffering from this issue.

    Matt

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  2. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2010-12-23T10:06:59+00:00

    It's OK to rant, but if you do want help, you will need to post some details,

    particularly copy and paste what shows up in Event Viewer on failed attempts and

    your network configuration. It sounds like you are joined to a domain, but it is

    hard to tell from your rant.

    On Wed, 22 Dec 2010 23:24:47 +0000, rdpierce wrote:

    >Im frustrated and I'm tired of working on it...

    Barb Bowman

    http://www.digitalmediaphile.com

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  3. Anonymous
    2010-12-22T23:24:47+00:00

    I'm totally in agreement with Michael_R.

    I'm no noob to windows, been managing windows systems and networks for decades; I'm a senior network engineer for a 45000 employee company... I'm not an idiot (just don't ask my wife... she'll disagree).

    I've done everything to disable every security option in Windows I can possibly think of; I've followed every how-to article on the internet; I've applied every "try this" fix that anyone's suggested... while I've been able to change the error messages I receive in eventvwr, there's still clearly a fundamental problem with getting the xbox to talk to Windows 7 media center.

    It seems that hundreds of people all have the same basic problem and that's user rights within windows and all you get for support is "turn off your firewall and your AV."  Seriously?  I mean... SERIOUSLY!?  If I read one more person saying to go into Media Center and delete the extender I'm going to puke... obviously these guys have never tried to do that becuase if they did, they'd see that it's just not a freaking option.

    Frankly, it just SHOULDN'T be this difficult; key exchanges, hidden users created on the fly and deleted before you can even look at them, 47 services have to be running (ok, exageration there, but you get the point), systems needing to be in the same workgroup... remove it from a domain, tweak the registry, modify local or domain group policy...  Good God!

    I've a great idea; get rid of all the crappy overhead and encrypted BS and let me enter a username and password on my xbox to access my media.

    Im frustrated and I'm tired of working on it... I think I'll just find another way to stream media from my system.  Heck, maybe I'll reinstall Windows XP.

    Merry Christmas... humbug.

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  4. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2010-12-22T09:41:11+00:00

    Is Windows activated? Is UAC on? Is your network set to HOME? do you have any

    fingerprint software installed? Is this an ASUS board?

    On Tue, 21 Dec 2010 18:00:17 +0000, Narinder Sharma wrote:

    >Hi I tried creating another administrative account, disabled microsoft security essential, and allowed media center extender through firewall, removed the certificate, connection to PC through Xbox is OK, but connection to media centre returns following error.

    >

    >Another observation, I notices no matter how many times I set the "media center extender service" to automatic and start it, after this process is goes back to disabled state again

    >

    >Log Name:      Media Center

    >Source:        Microsoft-Windows-Media Center Extender

    >Date:          21/12/2010 17:48:01

    >Event ID:      545

    >Task Category: Configuration

    Barb Bowman

    http://www.digitalmediaphile.com

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