Configuration error setting up Xbox 360 as media extender with Windows 7 media PC

Anonymous
2010-04-24T01:10:16+00:00

Currently running Windows 7 x32.

Until recent update to XBox 360, all was working fine using 360 as a media centre extender.

Now fails and when I try to resestablish a connection a configuration error arises.

Network connection seems fine as I can still stream media fine to Xbox dashboard.  Media centre seems to find and install extender OK, just fails at configuration.

Have tried with AV and fiewalls disabled (Karspersky) with no success. 

Frustrating as was working fine, now the functionaility is lost.

ANy help would be greatly appreciated

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-02-03T07:38:54+00:00

For months, I experienced a problem exactly like the one described here, but I've finally fixed it on my machine and I believe I've got to the core of it.

The fix (this is for Windows 7, may also apply to Vista):

  1. Find your 'Users' folder (usually c:\users).
  2. Under 'Users' folder, go to subdirectory 'Default\AppData\Local\Microsoft\Windows Live'.

Note: The directory may not exist, but I've seen the extender problem only on a computer that does have it.

  1. Inside this directory, there are additional subdirectories (e.g. 'Bici' and 'SqmApi'). Inside, there are several files with .sqm extension. THE PROBLEM IS WITH .SQM FILE PERMISSIONS. Specifically, the profile service has no permission to access or copy the files when creating a new profile.
  2. To fix the permission issue, perform the following actions on each of SQM files.

Note: Inheriting parent container permissions will grant Everyone read access to the files.

a. Right click on the file, select Properties.

b. Select Security tab, click on Advanced button

c. Select Permissions tab (selected by default), click on Change Permissions... button.

d. MARK THE CHECKBOX: Include inheritable permissions from this object's parent.

e. Press OK button several times to close all the dialogs.

Then, setup Media Center Extender per regular instructions.

While these steps successfully repaired my computer, they may not apply to every situation. My advice is to run the following diagnostics steps:

  1. Use Control Panel to create a new user account.
  2. Use 'Switch user' (or Log off/Log on) in an attempt to log into this new account. This attempt will fail (if not, you may have a different problem).
  3. Examine 'Application' event log (under 'Windows Logs') for the relevant events.

On my machine, I've got several warnings with Event Id 1509 about the files that couldn't be copied from Users\Default to Users\TEMP due to access denied errors. These were .sqm files with incorrect permissions.

If you like this solution, you may also like our http://docs.com service ;-) The solution presented here can be found in a documenthttp://docs.com/AF1P.

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  1. Anonymous
    2011-01-24T21:33:12+00:00

    Hi,

    I've been reading all of your posts regarding this problem.  Does anyone know of a fix coming out for it?  I've got the new slim xbox and windows 7 but cant get it to connect at all.  I've tried everything people have said but still no joy.

    Any help would be gratfully received!!

    Regards,

    Terry

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  2. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2010-12-24T09:25:45+00:00

    the only "official" info from Microsoft that has helped some users with Event

    545 is:

    http://support.microsoft.com/kb/932163

    http://support.microsoft.com/kb/932342

    (and insuring that group policy has not disabled the extender service and trying

    with a new user with administrative privileges, and insuring the network type is

    set to home).

    Others with this issue have spent a lot of time trying to resolve and eventually

    have done a wipe and clean install which is as ugly as it gets.

    There are a few posts on the forums at http://thegreenbutton.com about this

    issue, but there aren't any solutions other than the above.

    At this point, you probably should post on thegreenbutton where there will be

    more eyes to look at the issue. Please include a list of what you have tried

    already..

    Sorry I can't do more.

    On Thu, 23 Dec 2010 22:59:54 +0000, Narinder Sharma wrote:

    >Well here are some more answers, if that tells anything...Is Windows activated? Answer: YES (Windows 7 Ultimate MSDN edition)Is UAC on? Answer: Is set to - Notify me only when any program tries to make changes and do not notify me when I make a change.It is set to Is your network set to HOME? Answer: Yesdo you have any fingerprint software installed? Answer: NoIs this an ASUS board? Answer: No clue, I have DELL Inspiron 6400

    Barb Bowman

    http://www.digitalmediaphile.com

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  3. Anonymous
    2010-12-23T22:59:54+00:00

    Is Windows activated? Is UAC on? Is your network set to HOME? do you have any

    fingerprint software installed? Is this an ASUS board?

    On Tue, 21 Dec 2010 18:00:17 +0000, Narinder Sharma wrote:

    >Hi I tried creating another administrative account, disabled microsoft security essential, and allowed media center extender through firewall, removed the certificate, connection to PC through Xbox is OK, but connection to media centre returns following error.

    >

    >Another observation, I notices no matter how many times I set the "media center extender service" to automatic and start it, after this process is goes back to disabled state again

    >

    >Log Name:      Media Center

    >Source:        Microsoft-Windows-Media Center Extender

    >Date:          21/12/2010 17:48:01

    >Event ID:      545

    >Task Category: Configuration

    Barb Bowman

    http://www.digitalmediaphile.com

    Well here are some more answers, if that tells anything...

    Is Windows activated? Answer: YES (Windows 7 Ultimate MSDN edition)

    Is UAC on? Answer: Is set to - Notify me only when any program tries to make changes and do not notify me when I make a change.

    It is set to Is your network set to HOME? Answer: Yes

    do you have any fingerprint software installed? Answer: No

    Is this an ASUS board? Answer: No clue, I have DELL Inspiron 6400

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  4. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2010-12-23T15:05:58+00:00

    I am a volunteer (as are all MVP's). But no, this is not anything official MS

    support would do. In most cases, Windows is installed by the computer vendor

    (like HP, Sony, Acer, etc.) and they officially own user support for their OEM

    version of Windows.

    On Thu, 23 Dec 2010 13:42:40 +0000, buck46 wrote:

    >Is it not possible for someone from Microsoft (by arrangement with a user having the problem) to remote onto the PC and provide some actual support rather than getting the user to do all the work themselves?

    >

    >I don't in anyway mean to undermine the helpful contributions to this forum but it seems that a lot of the guess work could be eliminated if the person with the expertise was able to see for themselves what was happening.

    >

    >There seem to be many people suffering from this issue.

    Barb Bowman

    http://www.digitalmediaphile.com

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