Configuration error setting up Xbox 360 as media extender with Windows 7 media PC

Anonymous
2010-04-24T01:10:16+00:00

Currently running Windows 7 x32.

Until recent update to XBox 360, all was working fine using 360 as a media centre extender.

Now fails and when I try to resestablish a connection a configuration error arises.

Network connection seems fine as I can still stream media fine to Xbox dashboard.  Media centre seems to find and install extender OK, just fails at configuration.

Have tried with AV and fiewalls disabled (Karspersky) with no success. 

Frustrating as was working fine, now the functionaility is lost.

ANy help would be greatly appreciated

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-02-03T07:38:54+00:00

For months, I experienced a problem exactly like the one described here, but I've finally fixed it on my machine and I believe I've got to the core of it.

The fix (this is for Windows 7, may also apply to Vista):

  1. Find your 'Users' folder (usually c:\users).
  2. Under 'Users' folder, go to subdirectory 'Default\AppData\Local\Microsoft\Windows Live'.

Note: The directory may not exist, but I've seen the extender problem only on a computer that does have it.

  1. Inside this directory, there are additional subdirectories (e.g. 'Bici' and 'SqmApi'). Inside, there are several files with .sqm extension. THE PROBLEM IS WITH .SQM FILE PERMISSIONS. Specifically, the profile service has no permission to access or copy the files when creating a new profile.
  2. To fix the permission issue, perform the following actions on each of SQM files.

Note: Inheriting parent container permissions will grant Everyone read access to the files.

a. Right click on the file, select Properties.

b. Select Security tab, click on Advanced button

c. Select Permissions tab (selected by default), click on Change Permissions... button.

d. MARK THE CHECKBOX: Include inheritable permissions from this object's parent.

e. Press OK button several times to close all the dialogs.

Then, setup Media Center Extender per regular instructions.

While these steps successfully repaired my computer, they may not apply to every situation. My advice is to run the following diagnostics steps:

  1. Use Control Panel to create a new user account.
  2. Use 'Switch user' (or Log off/Log on) in an attempt to log into this new account. This attempt will fail (if not, you may have a different problem).
  3. Examine 'Application' event log (under 'Windows Logs') for the relevant events.

On my machine, I've got several warnings with Event Id 1509 about the files that couldn't be copied from Users\Default to Users\TEMP due to access denied errors. These were .sqm files with incorrect permissions.

If you like this solution, you may also like our http://docs.com service ;-) The solution presented here can be found in a documenthttp://docs.com/AF1P.

Was this answer helpful?

2 people found this answer helpful.
0 comments

52 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-07-19T02:59:54+00:00

    The certificate is not trusted. It specifically states in the certificate that it must be added to the "Trusted Root Certification Authorities" store. This creates a dilemma.

    If I cleanse both the PC and 360 and start a new setup, it will create a new certificate, however, it is not trusted and therefore does not continue the setup. It generates both these events:

    Event 544

    Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-00125AB41E6F.

    Error: The owner SID on a per-user subscription doesn't exist

    Event 545

    Media Center Extender Setup cannot create an account for the Extender with ID: uuid:10000000-0000-0000-0200-00125AB41E6F.

    Error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

    I can import the certificate to the "Trusted Root Certification Authorities" store and attempt to run setup again, however, it still does not work but it will only generate event 545.

    Any attempt at running setup again after that, it will generate both events again. It seems that in the initial install of the certificate it needs to install it correctly in the trusted roots store. This is further than I've been in the past few months and this is extremely frustrating. Media streaming works fine and I can access all my content through that method. The PC and 360 communicate fine except when I try to use media center. These certificate errors are generated and it is also unable to create the mcx1 account. I've tried everything including disabling all firewalls and even creating the mcx1 account. It will just try to create a mcx2 account.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-05-28T22:28:05+00:00

    Hi,

    AS per the original posts, the Xbox can connect fine to the PC and I can load files directly from the XBox dashboard with no issues.  Can also access Xbox live no problem, so not sure how the suggested solution helps.

    Issue is only with using the Media Centre extender

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-05-28T01:33:43+00:00

    Hi Andrew,

    We recommend you to try the following, visit the Welcome to Xbox LIVE Connect Solution and follow the instructions:Welcome to Xbox LIVE Connect Solution!

    For more information see Connect your console to Windows Media Center

    You can also get in touch with the Xbox support team for more support options:Contact Xbox Support

    Hope this helps.

    Regards,

    Syed - Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2010-05-18T20:25:11+00:00

    Hi,

    Tried that too and still getting the same error.  Any other suggestions??

    Regards

    Andrew

    Was this answer helpful?

    0 comments