Configuration error setting up Xbox 360 as media extender with Windows 7 media PC

Anonymous
2010-04-24T01:10:16+00:00

Currently running Windows 7 x32.

Until recent update to XBox 360, all was working fine using 360 as a media centre extender.

Now fails and when I try to resestablish a connection a configuration error arises.

Network connection seems fine as I can still stream media fine to Xbox dashboard.  Media centre seems to find and install extender OK, just fails at configuration.

Have tried with AV and fiewalls disabled (Karspersky) with no success. 

Frustrating as was working fine, now the functionaility is lost.

ANy help would be greatly appreciated

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2011-02-03T07:38:54+00:00

For months, I experienced a problem exactly like the one described here, but I've finally fixed it on my machine and I believe I've got to the core of it.

The fix (this is for Windows 7, may also apply to Vista):

  1. Find your 'Users' folder (usually c:\users).
  2. Under 'Users' folder, go to subdirectory 'Default\AppData\Local\Microsoft\Windows Live'.

Note: The directory may not exist, but I've seen the extender problem only on a computer that does have it.

  1. Inside this directory, there are additional subdirectories (e.g. 'Bici' and 'SqmApi'). Inside, there are several files with .sqm extension. THE PROBLEM IS WITH .SQM FILE PERMISSIONS. Specifically, the profile service has no permission to access or copy the files when creating a new profile.
  2. To fix the permission issue, perform the following actions on each of SQM files.

Note: Inheriting parent container permissions will grant Everyone read access to the files.

a. Right click on the file, select Properties.

b. Select Security tab, click on Advanced button

c. Select Permissions tab (selected by default), click on Change Permissions... button.

d. MARK THE CHECKBOX: Include inheritable permissions from this object's parent.

e. Press OK button several times to close all the dialogs.

Then, setup Media Center Extender per regular instructions.

While these steps successfully repaired my computer, they may not apply to every situation. My advice is to run the following diagnostics steps:

  1. Use Control Panel to create a new user account.
  2. Use 'Switch user' (or Log off/Log on) in an attempt to log into this new account. This attempt will fail (if not, you may have a different problem).
  3. Examine 'Application' event log (under 'Windows Logs') for the relevant events.

On my machine, I've got several warnings with Event Id 1509 about the files that couldn't be copied from Users\Default to Users\TEMP due to access denied errors. These were .sqm files with incorrect permissions.

If you like this solution, you may also like our http://docs.com service ;-) The solution presented here can be found in a documenthttp://docs.com/AF1P.

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  1. Anonymous
    2012-03-23T03:52:16+00:00

    Can any of you help me?  I experienced the same "Configuration Error" as is mentioned in this thread.  I followed both steps on this link:   http://support.microsoft.com/default.aspx/kb/911123 and still cannot REconnect my Xbox to my Windows 7 (Home Premium) PC.  I tried every troubleshooting trick I know and I've looked up even more.  I've turned off all firewall and anti-virus software.  I even rolled back windows updates to before the time when this stopped working.  What troubles me the most is it was working just over a week ago, just fine and all of a sudden it won't connect and when I went through the whole process to disconnect the xbox from the pc and reset it up I get the darn configuration error.  Please help me if you can.

    .

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  2. Anonymous
    2010-12-23T13:42:40+00:00

    Is it not possible for someone from Microsoft (by arrangement with a user having the problem) to remote onto the PC and provide some actual support rather than getting the user to do all the work themselves?

    I don't in anyway mean to undermine the helpful contributions to this forum but it seems that a lot of the guess work could be eliminated if the person with the expertise was able to see for themselves what was happening.

    There seem to be many people suffering from this issue.

    Matt

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  3. Anonymous
    2010-07-21T05:04:38+00:00

    Amazing isn't it? MS creates both products and despite hundreds of recorded requests for help with this issue, they still can't/won't provide a solution. What's worse, now they're screwing Blockbuster because having this setup working would mean people could rent movies without having to leave home (many Netflix doesn't have because they're new releases).

    I'm a domain admin and have been since the days of NT and I've scoured the web for a solution. All my machines at home are on a domain (with the exception of this laptop that I've pulled off now after reading somehalf-@55 explanation of how a machine on a domain "will have trouble" (or something like that). Why can't they just list the requirements so we can do what they won't (troubleshoot and resolve the problem).

    I've got things filtered down the 545 error also. No firewalls, no routers (switches), no UAC, using "run as administrator", rebooted, ensured media sharing is enabled......

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  4. Anonymous
    2010-04-24T19:58:30+00:00

    Hi,

    1. What is the exact configuration error message?

    If you're receiving Error: Session Terminated, then try the following steps to fix the issue.

    1. Click Start.
    2. In the Search programs and files box, type event viewer. When Event Viewer appears in the search list, click it.
    3. Click the arrow to the left of Applications and Services Logs, and then click Media Center.
    4. Find any event where Error appears under Type and where Media Remote Manager appears under Source.
    5. Double-click each item that satisfies these two conditions to view the description of the event. Look for a description that is similar to the following: Unauthorized window was detected while running the Media Center Experience, with file name 'C:\PROGRA~1........
    6. Remove or disable the notification service for the application that is listed under Description. For more information about how to remove or disable the notification service for the application, see the manual for the application, or contact the manufacturer of the application.
    7. Try to connect your console to your computer again.

    For more information on this, check this article: http://support.microsoft.com/default.aspx/kb/911123

    If the scenario is different, we recommend you to provide us more details about the issue, so that we can assist you better.

    Regards,

    Syed

    Microsoft answers support engineer.

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