Windows Media Player encountered a problem while creating or saving the playlist.

Anonymous
2010-02-19T16:23:52+00:00

Since last week I cannot create a playlist in WMP 12 on windows 7.  Also cannot rip cd's. MS has no information regarding this problem. Worked o.k. before last week when updates were installed.  Has there been a way found to remove WMP 12 and revert to WMP 11?  Or should I abandon Windows 7 and return to VISTA?  I have done what I know to do so far, including restoring computer to an earlier date.  Still does not work right.

Microsoft... Please fix WMP 12.

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2010-02-25T19:41:05+00:00

Hi Trakai,

I would recommend you to run the Windows Media Player settings troubleshooter and check.

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

If the issue exists uninstall and re-install the Windows Media Player. Here is how.

Uninstalling and Reinstalling the Windows Media Player:

Step 1.

Uninstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
  4. Restart the computer

Step 2.

Reinstalling the Windows Media Player:

  1. Go to Start and in the search type "Turn Windows features On or Off".
  2. Click on "Turn Windows features On or Off".
  3. Browse to the Media Features and place a check mark in front of Windows Media Player.
  4. Restart the Computer.

For more inofrmation refer to the article below:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope it helps.


Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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62 additional answers

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  1. Anonymous
    2011-09-11T14:27:28+00:00

    Tariq: please try my instructions on the previous page and report back the results. Could you also report back your library locations?

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  2. Anonymous
    2011-10-05T09:50:26+00:00

    I'm not able to create a new pictures playlist in Media Center.   It looks like it may be related to this Media Player problem.   I looked inside Media Player and I too am not able to create a playlist.   What else can I do?  I tried the troubleshooter and manually deleting method.

    http://experts.windows.com/frms/windows_entertainment_and_connected_home/f/114/p/102100/545283.aspx

    http://thegreenbutton.tv/forums/viewtopic.php?f=5&t=683&p=5881

    Any more suggestions for Media Center?  I don't want to try the Turn Windows features off for Media Player because it says Media Center is dependent and will be removed as well.   I'd hate to try this and lose all my customized Media Player TV recordings etc etc.   I'd like to learn what else I can try before breaking everything too deep

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  3. Anonymous
    2011-12-30T12:50:32+00:00

    I just fixed this problem.

    1. Go to Organise > Manage Libraries > Whatever Library you are having problems with
    2. Right click on your Library location where play lists are saved and click SET AS DEFAULT SAVE LOCATION.

    The key is to have your default save location set to the Library location where your play lists reside. I'm not sure why this should matter... Poor programming.

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  4. Anonymous
    2011-12-31T01:08:47+00:00

    Ravendarksky,

    you are an expert...your suggestion worked for me...its the only suggestion that provided a positive outcome...very good work...exceptional...top of the class!

    Mike

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